Keep Your Best Employees: 5 Steps | business.time.com


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Rachel came to us with strong work ethic, experience creating organizational hierarchies, an understanding of what it takes to be operationally excellent, and perhaps most importantly, a devotion to our company’s cause: promoting client needs in a collaborative team-oriented environment.Keep Your Best Employee

I put her in a role that made the most sense to me-that is, the job that took the bulk of my time. I was the project manager on almost every project for our customers, but in order to grow the company, I realized I needed to focus on higher-level goals, and not the day-to-day grind. I had intentionally hired someone who had a different skill set, someone who’d be good at nurturing employees by implementing human resource structure (which I’m not). Isn’t that what the experts tell you to do? But I made a critical mistake. I gave her a job that fit my personality, not hers.

She was miserable. She hated the job. The project manager role was external facing and required being heavy-handed with our clients to keep projects on task and within scope.  While Rachel is great at getting employees to tow the line, she struggled with this requirement when it came to our clients.

My instinct told me she was exactly the type of employee User Insight needed to be successful based on her background, professionalism, experience, and approach to the job, but I also knew she was on the way out if things didn’t change, and change quickly.So, in the lobby of a hotel during a business trip, Rachel and I sat down over a stale cup of coffee to discuss how we might carve out a job that would entice her to stay at User Insight.

This is how I did it:   Leer más “Keep Your Best Employees: 5 Steps | business.time.com”

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How to Get Started as a New Manager | *lectura recomendada*

For example, one of your responsibilities as a new manager is helping the people on your team meet their individual career goals. While you’ve probably never had this discussion before, you should plan to have it as soon as possible. You’ll want to make sure you understand what each person is hoping to achieve, what they want out of their position, and how you can support them along the way.
I spoke with Deirdre Walsh, senior social media manager for Jive Software, about her experience as a first-time manager. Deirdre started managing a team of two in November 2011 and immediately focused on trying to understand her team and their career goals. She says, “If you start by understanding the career goals and plans for each person, it will help you make better decisions that will benefit the company and the individual.”


 

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By Jennifer King

Congratulations on your promotion, by the way. As a new manager, you’re probably jazzed about the raise, the fancy new job title, and having an extra bit of authority within the organization. Considering your awesome work ethic, extensive experience, and great attitude, you earned it!

But what do you do now? Transitioning from individual contributor to manager isn’t easy for everyone. To help you out, I spoke with a few new managers and an executive coach to get their top tips for first-time managers. Leer más “How to Get Started as a New Manager | *lectura recomendada*”