What Might A Social Media Planner Want From A Brand Ambassador | social.ogilvy.com


 

This post first appeared on Leo Ryan’s blog “Burning Head.” 

In the previous post I looked at what sorts of things a social planner might want to ask for when negotiating an event sponsorship. In this post I’ll explore what we might want to agree with a Brand Ambassador. Thanks to @Amymabin and @Vic_newlands for their significant input into to this.

As with the last post, this is not an exhaustive list of what can be done with an ambassador, but rather a check list of the kinds of permissions, rights and access that you might want to request when negotiating the partnership so that we can make the most of the relationship in social media.

Leaving aside all of the difficulties that sponsoring individuals can involve let’s just assume the ambassador is a great brand fit and is largely drugs free. Given this positive connection we’ll probably be trying to create social media occasions to amplify that and broadly this amplification will fall into categories of either paid social media, owned or earned media (although as I wrote this post those categories continued to undermine each other, merge and generally not be as helpful as I’d have liked).

Earned Social Media and what we might want from a brand ambassador
Often it is the case that a brand has developed a relationship with an ambassador not just for their image, but also for their own personal social media audience and reputation. If that’s the case we need to make sure that everyone; the brand, the ambassador, the brand’s followers and importantly the ambassador’s followers are all going to be comfortable with the association and see the benefits of it. Especially the followers.

If we are appointing an ambassador for the size of their audience we also need to be realistic about what that is. On twitter, not all followers are equal. In fact lots might just be porn-bots. There are some incredible audience figures out there; Lady Gaga has more than 33 million followers, Wayne Rooney more than five and a half million and David Cameron’s official Prime Minster’s handle has 2.2 million. Howeveran analysis of their top 100,000 followers by a UK company reveals that only a small percentage of their followers are ‘real’ people: Lady Gaga has only 29% “good” followers, Wayne Rooney 30% and David Cameron 37%. So you might want to do some authentication before paying an ambassador for their audience.

And while we’re on the subject of Wayne Rooney…this time last year Wayne Rooney and Jack Wilshire both tweeted #makeitcount and a link to the Nike campaign website which resulted in their sponsor Nike being censured by the ASA and the footballers being required to delete the tweets. Subsequently the ASA posted this article with the advice that the footballers should have used the hostage #ad or #spon in their tweets.

So with those two caveats in place we might want an ambassador to tweet hashtags related to campaigns and links to campaign sites. Similarly we might want them to share brand assets with their audience in other media specific channels; images up on Picassa, videos on YouTube and so on. Assuming a good fit bewteen the brand’s target audience and the ambassador’s followers, this can be really useful; if these assets are going to be of real value or interest to the ambassador’s audience they may then then re-share them with their networks with all of the added value and credibility that come from a friend’s recommendation. But make sure they are of real value. No quicker way to turn off a social audience than to spam them with unwanted commercial messages, and your ambassador certainly won’t thank you for pissing off their hard earned followers.

To leverage the ambassador’s existing social profile on the brand’s properties you’ll want permission to link to all of their public social profiles, permission to tag them in posts and permission to share their posts when appropriate.

Owned / Paid Social Media and what we might want from a brand ambassador
Recent media options like promoted posts and promoted tweets have made the whole owned / paid distinction a little murky. We can post to our owned Facebook Page audience (which will reach approx 16% of them) and then pay to have that post promoted to reach a larger audience. Of our own existing facebook audience. Which feels a bit like owned media…Promoted tweets are similar except that we can pay for our tweets to go to a new audience who don’t currently follow us, which feels a lot more like paid media, except that it’s also going to our owned audience…sigh. Oh for the days of a 30 second TVC.

Regardless, as a brand we may want to include the ambassador in our owned and paid social media. This could include using their image or quotes in adverts on Facebook or YouTube, but it might also include some of the newer paid media formats; promoted posts posts and promoted tweets. Which begs the question of whose tweets and posts are being promoted; the brand’s or the ambassador’s? If it’s the Brand’s it’s a little more straight forward; clearly there’s a commercial relationship. But if the brand is paying to promote the tweets or posts of the ambassador, we need to be completely transparent and make sure that we clearly signal this as per the Nike example above. Leer más “What Might A Social Media Planner Want From A Brand Ambassador | social.ogilvy.com”

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Coca-Cola axes Rooney campaign following prostitute allegations (TX1PT)

GLOBAL – Soft drinks giant Coca-Cola has dropped a campaign featuring England striker and brand ambassador Wayne Rooney, following red-top allegations that claimed he slept with a prostitute.
Coca-Cola axes Rooney campaign following prostitute allegations
Coke Zero advert featuring Manchester United’s Wayne Rooney

The campaign was due to place the Manchester United football player’s image on thousands of bottles and cans of Coke Zero, the brand’s no-sugar variant.

Coca-Cola today confirmed the promotion had been cancelled, as it did not deem it “appropriate” due to the allegations surrounding the striker’s personal life.

An official statement from the soft drinks manufacturer said, “Last month we amended our marketing plans on Coke Zero. Given the situation at that time, we did not feel it was appropriate to run an on-pack promotion featuring Wayne Rooney.”

“Our relationship with Wayne Rooney is ongoing. We are currently working with Wayne on Coke Zero Street Striker – an award-winning programme which, over the past three years, has encouraged thousands of young people to get involved in football,” the statement continued.

Rooney’s deal with Coke is understood to be worth more than US$765,000 (£500,000) a year and is in addition to further sponsorship deals with sportswear firm Nike and games manufacturer EA Sports.


GLOBAL – Soft drinks giant Coca-Cola has dropped a campaign featuring England striker and brand ambassador Wayne Rooney, following red-top allegations that claimed he slept with a prostitute.

Coca-Cola axes Rooney campaign following prostitute allegations

Coke Zero advert featuring Manchester United‘s Wayne Rooney

The campaign was due to place the Manchester United football player’s image on thousands of bottles and cans of Coke Zero, the brand’s no-sugar variant.

Coca-Cola today confirmed the promotion had been cancelled, as it did not deem it “appropriate” due to the allegations surrounding the striker’s personal life.

An official statement from the soft drinks manufacturer said, “Last month we amended our marketing plans on Coke Zero. Given the situation at that time, we did not feel it was appropriate to run an on-pack promotion featuring Wayne Rooney.”

“Our relationship with Wayne Rooney is ongoing. We are currently working with Wayne on Coke Zero Street Striker – an award-winning programme which, over the past three years, has encouraged thousands of young people to get involved in football,” the statement continued.

Rooney’s deal with Coke is understood to be worth more than US$765,000 (£500,000) a year and is in addition to further sponsorship deals with sportswear firm Nike and games manufacturer EA Sports. Leer más “Coca-Cola axes Rooney campaign following prostitute allegations (TX1PT)”

Rooney conserva los patrocinios, a pesar del escándalo

Wayne Rooney conservará el apoyo de sus patrocinadores a pesar de estar involucrado en un escándalo sexual con una prostituta, según han señalado medios locales, que apuntan a que para Coca-Cola y Nike, este es un asunto privado.

Rooney sigue los pasos de Tiger Woods, que mantuvo el apoyo de sus anunciantes a pesar del escándalo publicitario, y tras una actuación decepcionante en el mundial, que recordó incluso la trama del anuncio que protagonizó para Nike, donde se veía al futbolista viviendo en una caravana tras un pobre desempeño en el torneo.


Wayne Rooney conservará el apoyo de sus patrocinadores a pesar de estar involucrado en un escándalo sexual con una prostituta, según han señalado medios locales, que apuntan a que para Coca-Cola y Nike, este es un asunto privado.

Rooney sigue los pasos de Tiger Woods, que mantuvo el apoyo de sus anunciantes a pesar del escándalo publicitario, y tras una actuación decepcionante en el mundial, que recordó incluso la trama del anuncio que protagonizó para Nike, donde se veía al futbolista viviendo en una caravana tras un pobre desempeño en el torneo.

“Este es un asunto privado de Wayne y de su familia y tenemos más comentarios al respecto”, dijo Nike, una marca quien lo ha apoyado en los últimos 7 años y que tiene experiencia en sacar partido de los escándalos tras lanzar una controvertida pieza donde Tiger Woods reflexionaba ante la voz de su fallecido padre sobre sus infidelidades. Leer más “Rooney conserva los patrocinios, a pesar del escándalo”

Coke rethinks digital approach after Facebook controversy

The offending status update pretended the 14-year-old had watched a movie on YouTube called ’2 Girls 1 Cup’. The message stated: ’I watched 2 girls one cup and felt hungry afterwards’. The girl’s mother said her daughter searched for the movie after reading the status update, but was fortunately blocked by the child filter.


Coca-Cola is reviewing its approach to digital marketing after a Facebook campaign for Dr Pepper went awry.

Wayne Rooney: star of Coke Zero's Street Striker
Wayne Rooney: star of Coke Zero‘s Street Striker

The campaign by Coca-Cola, which owns the Dr Pepper brand, resulted in a 14-year-old girl’s status update being hi-jacked and a reference to a pornographic movie inserted in its place. Leer más “Coke rethinks digital approach after Facebook controversy”

Nike se rinde a Adidas en el Mundial

La campaña de Nike titulada “Write the Future” ha experimentado un cierto fracaso en su intento de ganar terreno a Adidas en la industria del fútbol. Los futbolistas que aparecían en ella han abandonado ya el Mundial Sudáfrica 2010. Las estrellas de Nike que iban a escribir el futuro ahora son pasado.

Cristiano Ronaldo, Cannavaro, Rooney o Ribéry, que aparecían en la superproducción publicitaria, ya no están ni siquiera jugando el mundial. Sólo le qudean tres de sus estrellas: Cesc, Iniesta y Piqué. Sin embargo, a Adidas le quedan cuatro de sus mejores apuestas: Villa, Forlán, Robben y Müller.

Aunque la campaña de publicidad y marketing deportivo de Nike realizada en Sudáfrica es la que más impacto ha tenido en el público americano y europeo, estos hechos ocurridos en el mundial le suponen a la firma un auténtico fracaso después de años de trabajo y negociaciones y de una gran inversión.


La campaña de Nike titulada “Write the Future” ha experimentado un cierto fracaso en su intento de ganar terreno a Adidas en la industria del fútbol. Los futbolistas que aparecían en ella han abandonado ya el Mundial Sudáfrica 2010. Las estrellas de Nike que iban a escribir el futuro ahora son pasado.

Cristiano Ronaldo, Cannavaro, Rooney o Ribéry, que aparecían en la superproducción publicitaria, ya no están ni siquiera jugando el mundial. Sólo le qudean tres de sus estrellas: Cesc, Iniesta y Piqué. Sin embargo, a Adidas le quedan cuatro de sus mejores apuestas: Villa, Forlán, Robben y Müller.

Aunque la campaña de publicidad y marketing deportivo de Nike realizada en Sudáfrica es la que más impacto ha tenido en el público americano y europeo, estos hechos ocurridos en el mundial le suponen a la firma un auténtico fracaso después de años de trabajo y negociaciones y de una gran inversión. Leer más “Nike se rinde a Adidas en el Mundial”

Coca-Cola replaces Football League title sponsorship with new deals

Coca-Cola will become an official partner of both The Football League and The Scottish Premier League (SPL) and will be able to use the affiliation across advertising.

It will also use the sponsorship to further develop its online engagement strategy and will launch a series of schemes to allow fans to connect with their clubs and the wider community.


By Joe Thomas

LONDON – Coca-Cola Great Britain has struck two three-year partnerships with The Football League and The Scottish Premier League, following the end of its title sponsorship of the Football League competitions across England and Wales.

npower replaces Coca-Cola as the title sponsor of The Football  League
npower replaces Coca-Cola as the title sponsor of The Football League

The soft drinks company had been title sponsor of the Football League since 2004 and created promotional campaigns such as ‘Win a Player’ and ‘Club Colours’. Leer más “Coca-Cola replaces Football League title sponsorship with new deals”

Nike Kicks Off World Cup Campaign on Facebook

Nike today kicked off its FIFA World Cup campaign with a 10-minute film on Facebook, featuring Cristiano Ronaldo, Didier Drogba, Wayne Rooney and other top soccer stars.

The video, viewable only when a visitor clicks the “Like” button, includes a 3-minute advertisement, called “Write the Future,” with some of those top stars. It intersperses on-field action with reaction from viewers all over the world. One vignette shows Rooney emerging from his home with a thick beard, and then overcoming doubters by winning the Cup for England and hugging the Queen. Roger Federer, Kobe Bryant and Homer Simpson also make cameos. That spot will eventually roll out on TV programming in 32 countries. Wieden + Kennedy, Portland, Ore., handles.

In June, Nike also plans to roll out an Elf Yourself-type online experience that lets consumers generate ripple videos and visuals from their own photos.


– Todd Wasserman
Nike today kicked off its FIFA World Cup campaign with a 10-minute film on Facebook, featuring Cristiano Ronaldo, Didier Drogba, Wayne Rooney and other top soccer stars.

The video, viewable only when a visitor clicks the “Like” button, includes a 3-minute advertisement, called “Write the Future,” with some of those top stars. It intersperses on-field action with reaction from viewers all over the world. One vignette shows Rooney emerging from his home with a thick beard, and then overcoming doubters by winning the Cup for England and hugging the Queen. Roger Federer, Kobe Bryant and Homer Simpson also make cameos. That spot will eventually roll out on TV programming in 32 countries. Wieden + Kennedy, Portland, Ore., handles.

In June, Nike also plans to roll out an Elf Yourself-type online experience that lets consumers generate ripple videos and visuals from their own photos.
Leer más “Nike Kicks Off World Cup Campaign on Facebook”