Flaquea el reinado de WhatsApp: Viber funciona desde la PC – thnxz @Infobae


Viber pide al usuario que descargue la versión para escritorio, la asocie a su número de teléfono –con la app instalada previamente– y a partir de allí permite chatear indistintamente desde el celular o la computadora.

Este programa permite además que el usuario pueda iniciar una llamada de voz en su computadora y transferirla al celular en caso de ser necesario.

Viber posee además videollamadas, con lo que la competencia llega incluso entonces aSkype y Google con sus Hangouts, por solo mencionar algunos.

“Ingresando su número de teléfono móvil y un código de confirmación que se envía a su aplicación móvil Viber, ya puede empezar a usar cualquiera de sus equipos. Todos sus contactos móviles Viber se sincronizan de manera instantánea y continua desde su teléfono móvil Viber a Viber Desktop”, agregó la empresa.

Los mensajes recibidos y enviados se muestran en todos los dispositivos, pero sólo habrá una alarma sonora en el equipo que el usuario esté usando en ese momento.

De igual manera, los mensajes y conversaciones que se eliminan en un dispositivo se quitarán de todos los dispositivos.

La mayor contra por el momento es que el servicio no funciona para charlas grupales, algo que seguramente los desarrolladores comenzarán a implementar en futuras actualizaciones.

Viber es empleada por más de 200 millones de usuarios alrededor del mundo y se espera que este anuncio incremente de manera exponencial el número de personas activas.

The 25 Best Android Apps for Business


businesspundit.com

Have you decked out your Droid with business apps yet? If not, take heed: Google Android phones still have a ways to go in terms of business functionality. But there are a few promising apps already. Here are some of the best Android apps for business we could find.

While the apps below are good, expect to see many improvements from developers in the coming year.

25. Phonebook

Manage your contacts through this slick app, which lets you see missed calls, unread emails, text message, and upcoming birthdays by contact. Also lets you upload a photo of your contact. Handy if you have trouble keeping your contacts straight.

24. Sprite Android Backup


Image: Androidzoom

Prevention is the best medicine for system health. Back up and restore your system using thiscomprehensive $5 app.

23. Google Voice

Use a unique phone number for this VoIP service. It transcribes your voicemails, gives you free text messages, integrates with your phone’s address book, and offers cheap international calls. Like Skype, but Googlified.

22. Cab4Me

If you’re a business traveler, this free app, which finds cab companies near your GPS location, can help keep you out of a jam. Cab company listings include user reviews and contact information.

21. The Weather Channel

This handy app offers the kinds of in-depth forecasts you would expect from the Weather Channel. Features include live video. The app automatically updates your location through your phone’s GPS.

20. Astro File Manager


Image: HTCpedia

An app like Astro’s is essential for keeping your machine healthy. This free program keeps your files and system performance in check. It backs up your apps to a memory card, lets you see what processes are running, how much memory your systems is using, and CPU usage.

19. Stocks


App image not available.

This free app piggybacks on Google Finance data to show you quotes and trends. Covers markets around the world.

18. Talk to Me

An excellent travel survival tool. Say something in one language, and it talks back to you in another. Current languages include English, German, Spanish, French, and Italian. Best of all, it’s free.

17. Greed


Image: Droidapplications

Greed lets you read your RSS feeds without opening a browser. Stay up on news, blogs, and your industry quickly and easily.

16. TripIt

If you’re a frequent traveler, TripIt is your friend. It organizes flight, hotel, restaurant, and other itinerary information in an easy-to-read form. Also helps you find and contact places on the road through directions and contact info. Leer más “The 25 Best Android Apps for Business”

How to Get a US Phone Number

This tutorial describes how you may easily get your own US phone number from anywhere in the world without spending a penny.

Once you have a US local phone number, your friends and relatives in the US will be able to dial you from their landline or regular cell phones without paying international rates. The calls can be forwarded to your mobile phone or desktop based VoIP softphones (also see: Make phone calls over the Internet).

[*] Skype also offers a service called Skype-In (also known as Online Number) where you can get a local phone number for USA but it costs around $18 for 3 months.


http://www.labnol.org/

Phone NumberThis tutorial describes how you may easily get your own US phone number from anywhere in the world without spending a penny.

Once you have a US local phone number, your friends and relatives in the US will be able to dial you from their landline or regular cell phones without paying international rates. The calls can be forwarded to your mobile phone or desktop based VoIP softphones (also see: Make phone calls over the Internet).

[*] Skype also offers a service called Skype-In (also known as Online Number) where you can get a local phone number for USAbut it costs around $18 for 3 months.

Getting your own USA Phone Number – Step by StepLeer más “How to Get a US Phone Number”

How to Offer an Awesome Customer Support

Cover the E-Basics

If you’ve chosen email as an option, make sure your customers can contact you through your website. This can be done several ways, depending on your needs. Small entities will need only direct email links, like support@yourcompany.com, prominently placed, as well as a Contact Us page, which is a standard requirement for e-commerce sites. Larger corporations may choose instead to implement a “ticket” system in which customers can express a concern or place an order. The ticket will then get routed to the appropriate department for follow-up.

The big daddy of help desk management is zendesk, but there are many excellent options on the market now. Search for ‘best help desk’ and you’ll see tons of great options for managing each customer support ticket or “case.”

Whatever you choose, be sure that you have a way to track the communications. Have your staff make notes about each correspondence in your CRM (customer relationship management) software. In fact, many of the more robust CRMs like Salesforce and Zohoalready have ticket systems with built-in tracking solutions. Just don’t drop the ball. Consider what happens if the person primarily responsible for email is out of the office. Who is the back-up?

If you’re the least bit technologically savvy, you can employ Google Apps as your email solution. Mail will professionally come and go from your domain, but be accessible from anywhere, and you won’t have to host an enterprise email package on in-house servers. Depending on the size of your company, Google Apps can be FREE, and there are now countless add-ons and integrations that let you run everything right out of your Google account.


Neal Lacy | http://workawesome.com
Customer SupportIn an ideal world, your customers would communicate with you only during business hours. They would peruse your website before calling you about anything, and place online orders – which you’d gleefully fill while enjoying your morning coffee. You’d never get a crabby email clearly demanding customer support, and you could disconnect your phones.

Unfortunately, the ideal world is far from reality. Your customers are anywhere in the world. They have questions about everything, including things that you’ve painstakingly outlined on your website. They’ll email you when you are closed and leave you a needy voicemail before you’ve had the opportunity to respond. Then, while you’re solving the problem, your Live Chat window will pop open, demanding your immediate attention.

Streamlining your customer communications will make your business more efficient, save you time and energy, and yield a happier customer base.

Assume Nothing, Decide What You Want to Do

Where are you now? If you’re a start-up, consider what aspects of customer “touch” you’re hoping to personally manage in-house. Don’t fall into the trap of setting up full-featured hard-wired PBX phone systems, enterprise email solutions, Live Chat interfaces, and high-touch social media outreach campaigns all at once before considering the consequences.

If you manage any of these things poorly, it will reflect negatively on your brand. It may be better to not offer Live Chat than to only make it available for a few hours a day. Consider: Does “LIVE CHAT IS CLOSED” look good on your website during the 16 hours every day and all weekend that your chat is unavailable? Similarly, it’s probably better to eliminate your email customer support if it takes two or more days for you or your staff to respond. Whatever you are going to offer, only do it if you can do it well.

So, determine what you and your team are going to do well. It’s OK if it’s only one or two things. Then, outsource the pieces that you still want to offer. Leer más “How to Offer an Awesome Customer Support”

web design 10 Great iPhone Apps For Daily Life Usage

Even if you have countless apps already on your iPhone, you are still looking for the next best application out there. That is exactly what makes the iPhone so enjoyable – endless great applications waiting to be discovered. Below you will find a list of 10 great free iPhone applications that I have gathered. All of them are must-have apps to realize your phone’s true potential. Give each one a try.

If you want to share more useful apps for daily life usage so please comment about them below. Do you want to be the first one to know the latest happenings at smashingApps.com just subscribe to our rss feed and you can follow us on twitter. Click on the images to go from where the images has been taken and learn more about their creators and to appreciate them.


Even if you have countless apps already on your iPhone, you are still looking for the next best application out there. That is exactly what makes the iPhone so enjoyable – endless great applications waiting to be discovered. Below you will find a list of 10 great free iPhone applications that I have gathered. All of them are must-have apps to realize your phone’s true potential. Give each one a try.

If you want to share more useful apps for daily life usage so please comment about them below. Do you want to be the first one to know the latest happenings at  smashingApps.com just subscribe to our rss feed and you can follow us on twitter. Click on the images to go from where the images has been taken and learn more about their creators and to appreciate them.

Skype for iPhone

skype


Skype is the most popular VoIP client. It lets you make free Skype-to-Skype phone calls. After installing this application on your iPhone you will be able to talk for hours with friends on Skype. The rates to make international calls and send international text messages are also quite economical.

Hey Where Are You

Location


TechCrunch named this application one of the best iPhone apps of 2009. Hey Where Are You serves the important purpose of finding your geographical location. You can also find the location of any other friend or family member who owns an iPhone. This app is a great tool to help you out when you are lost or to find out where your friends are. Leer más “web design 10 Great iPhone Apps For Daily Life Usage”

Hello, Google here!


Hello, Google hereCuando nos ponemos a analizar las distintas ramas de actividad y unidades de negocios que posee Google -aquella empresita que había comenzado en la universidad, ¿recuerda?- no podemos evitar sentir cierta inquietud, sobre todo cuando nos damos cuenta de cuántas actividades que realizamos diariamente están relacionadas con el Gigante de Mountain View. Desde informarnos, buscar entretenimiento, mandar un mail, o planear nuestro próximo viaje, prácticamente no hay actividad humana que en un punto no toque a Google. Leer más “Hello, Google here!”