IAB Spain lanza la “Guía de Eficacia Mobile”


guiaeficaciamobile

• La guía contiene recomendaciones técnicas, comerciales y de comunicación en las estrategias mobile, además de casos de éxito nacionales e internacionales

• El trabajo ha sido liderado por Nielsen, Unkasoft, Qustodian, TAPTAP Networks, Mindshare, Smartclip, comScore y Scanbuy, y consensuado por el resto de miembros de la Comisión Mobile de IAB Spain

Madrid, 25 de febrero de 2013. IAB Spain, asociación que representa al sector de la publicidad, el marketing y la comunicación digital en España, lanza la Guía de Eficacia Mobile. Esta guía recopila una serie de recomendaciones para facilitar la medición de la eficacia de las acciones en el entorno móvil. Este documento ayuda a rentabilizar las inversiones y a maximizar el potencial de las campañas.

Se trata de un documento que explica:
a) Qué es la efectividad publicitaria.
b) Cómo se definen los objetivos, se establecen KPIs y analizan resultados.
c) KPIs fundamentales en Mobile.
d) Claves para la efectividad: desde el engagement marketing a la microsegmentación pasando por la generación de experiencias de usuario.
e) Casos de éxito.

Descárgate la guía aquí.

La efectividad publicitaria se define como el grado de cumplimiento de los objetivos de una determinada campaña. La definición previa de dichos objetivos resulta fundamental para poder analizar la efectividad de la acción, que a fin de cuentas supone una inversión. La evaluación de la rentabilidad de esa inversión es lo que conocemos como ROI (Retorno de la Inversión).

Algunas de las conclusiones que podemos extrapolar de la Guía son:

– La importancia del análisis de la efectividad publicitaria de cada una de las acciones, medios utilizados y canales.

– La definición de unos KPI´s claros, específicos y medibles con el objetivo de evaluar el desempeño de la campaña y poder extraer conclusiones tácticas y estratégicas.

– La base para una buena recepción por parte del usuario de la acción publicitaria será siempre respetar su privacidad ofreciéndole una buena experiencia de uso.

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How User Personas Can Improve Your CRO Strategy

Vodafone might be soliciting feedback on new site functionality by sending a survey out to their existing customers and readers. Let’s consider where each of the personas might hang out online:

Mike the Techie – according to his persona, he consumes content through Twitter, blogs, and RSS
Zoe the Socialite – again, in her persona we can see that she predominantly hangs out on Facebook
Cost-conscious Geoff – he doesn’t seem to use any social media platforms, so maybe sending something out to their email list might capture this sort of user.
In this case, Vodafone might want to consider using all of these channels to promote their survey to ensure that they have a broad range of feedback. Furthermore, perhaps they’ve developed a new feature that allows users to compare handset specs side-by-side. This sort of landing page might have been conceived particularly with users like Mike in mind, in which case feedback might only be solicited from his user group.

More accurately, capturing demographic information during user feedback, whatever the technique, can help to ensure that all bases are covered.


 

http://blog.kissmetrics.com/user-personas-for-cro/
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CRO is a technique that should be in every digital marketer’s arsenal – it would be short sighted to drive huge volumes of traffic to your site if you’re haven’t got an eye on whether they’re converting or not.

But how do you make sure that you’re optimizing your site for all the different types of users that visit your site, many of whom will have different aims and intentions for their visit? User personas offer a means of identifying these user groups and presenting them in an accessible format that can be shared throughout your business.

In my last post on the KISSmetrics blog, I spoke about how you can put user personas to work when carrying out keyword research or implementing a link building campaign. If you’re not familiar with personas and how they can be developed, I’d recommend you check out at least the first part before you read on.

Done? Great! Let’s have a look at how they can be useful in the CRO process.

User Research

Research is an integral part of any good CRO project – how can you make educated, informed changes to improve your website if you have no research to base them upon? User research allows you to get insights into how prospective customers might feel when using your site, how they react to different messaging, and what their objections might be.

Techniques employed during user research include:

  • One on one usability testing where representative users are asked to carry out representative tasks and vocalize their thoughts whilst the session is recorded or a tester takes notes.
  • Interviewing users either in person, online, or over the phone. This may be less focused on the usability of the site itself and more their attitudes towards the brand, the market, what they look for in a product or service.
  • Surveys and feedback forms which could be run on-site (typically and sometimes irritatingly presented as a screen overlay), promoted to email lists, promoted to social media followers, or respondents bought.

If you have already developed user personas for your site, this is a perfect opportunity to employ them to ensure that your user research includes responses that represent an accurate cross section of your user-ship.

I’m going to refer to the example personas used in the SEO centric post I mentioned above – it’s from the Vodafone developer blog and depicts 3 groups of users that they considered when designing a widget (but in this post we’ll use them for their website in general):

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F1 sponsors join global forces to enhance global deals

The F100 organisation will promote the interests of leading global brands, including Diageo, Puma, and Vodafone, by communicating directly with F1’s ruling bodies.

The first meeting is set to take place in London on 1 September, with sponsors LG, SAP and Shell setting the agenda. F1 teams will also be in attendance, including delegates from McLaren, Red Bull, Williams and Lotus.

The alliance, organised by industry publication Formula Money, event organisers Motorsport Business Forum and sponsorship consultancy Right Formula, will represent brands’ interests, as the Formula 1 Teams Association does for the sport’s constructors.


by Ed Kemp

The top 100 Formula 1 sponsors have clubbed together to form an alliance aimed at maximising their return on the £458m they invest in the sport each year.

Vodafone: F100 will promote the interests of F1 sponsors
Vodafone: F100 will promote the interests of F1 sponsors

The F100 organisation will promote the interests of leading global brands, including Diageo, Puma, and Vodafone, by communicating directly with F1’s ruling bodies.

The first meeting is set to take place in London on 1 September, with sponsors LG, SAP and Shell setting the agenda. F1 teams will also be in attendance, including delegates from McLaren, Red Bull, Williams and Lotus.

The alliance, organised by industry publication Formula Money, event organisers Motorsport Business Forum and sponsorship consultancy Right Formula, will represent brands’ interests, as the Formula 1 Teams Association does for the sport’s constructors. Leer más “F1 sponsors join global forces to enhance global deals”