Communities are Bullsh*t

Some brands are inherently more “Social” than others. There are varying amounts of success one can have with building a community, and I understand a lot of you have had some wins you would consider big. This article is not meant to discredit your efforts, but more importantly to show many of you that your focus shouldn’t always be on community building. There is a tremendous amount of time that goes into organically building a community. Are you seeing the return? Imagine if your primary focus of all that time were to dominate the first page of Google for an organic search of your brands name. Have you even searched your brands name? What types of reviews show up? Do they dominate the entire page when searching for them by name? Start there, and then plan accordingly. You may find that your time is better spent elsewhere.


Posted by: Andy Gonzalez 


Communities are Bullsh*t

Communities are bullsh*t. That’s right, I said it. Go ahead … think about that Twitter page you manage. Consider the amount of time it took you to build your first 100 followers, let alone your first 1,000. You are feeling pretty high about your ability to grow a “community”, aren’t you? I hate to burst your bubble, but for all your efforts (I know the hard work firsthand) how much is that “community” affecting your brand’s bottom line? Chances are, not a whole lot.

For most Social Media professionals, the dreaded words “Return On Investment” are difficult to explain. Time-and-time again, I’ve read blogs and watched videos of people talking above the clouds with fluffy words like “brand awareness,” “community,” “curate” and “conversation.”

A popular response to people requesting the ROI of a community management campaign is, “it’s difficult to show the ROI of a conversation.” I completely agree with that statement, because there is none.

Recently, Mashable posted an article that stated 51% of consumers are more likely to buy from a brand that they follow / like. Well duh! Was that really news to any of you? If you like or follow Subway, it is likely because you first tried a Subway sandwich – not the other way around. Leer más “Communities are Bullsh*t”

Foursquare: Despite 5 Million Users, It’s Still Dumb

Oh, did you really just eat lunch at Subway? Why the hell do you think anybody cares to know that? Foursquare is one startup that’s fueled by the idea that sharing the mundane details of our lives makes us feel more connected. Here’s a shocker for those who continue taking photos of their burger: nobody cares.

I apologize up front to my friends that checked in today on Foursquare: I still love you all. Trust me, I understand what it’s like to feel lonely sometimes. I have all these Facebook “friends” who take photo-ops with Princes and subsequently post those photos to Facebook to make me feel bad for having such a mediocre life. If you haven’t seen my office, let me paint a picture: I’m sitting at a desk by myself with nobody else around and a tear is dripping down my face as I sit in self-pity.


Foursquare Is DumbOh, did you really just eat lunch at Subway? Why the hell do you think anybody cares to know that? Foursquare is one startup that’s fueled by the idea that sharing the mundane details of our lives makes us feel more connected. Here’s a shocker for those who continue taking photos of their burger: nobody cares.

I apologize up front to my friends that checked in today on Foursquare: I still love you all. Trust me, I understand what it’s like to feel lonely sometimes. I have all these Facebook “friends” who take photo-ops with Princes and subsequently post those photos to Facebook to make me feel bad for having such a mediocre life. If you haven’t seen my office, let me paint a picture: I’m sitting at a desk by myself with nobody else around and a tear is dripping down my face as I sit in self-pity.

O.k., maybe my life isn’t that bad, but social media has gone too far. There are now countless tools that cater to people who are unable to have real social experiences. Let me paint you another picture to illustrate this. On Sunday I was sitting at brunch with my girlfriend when I noticed someone I knew sitting outside with his friends. In the midst of his conversation he stepped aside to take a photo of his coffee and post it to his numerous followers on Instagram. Are you kidding me?!?! This is not normal human behavior.

The latest social media “innovations” have gone too far in the wrong direction. Granted, Facebook was built so we can see how boring everybody else’s lives were, however at this point it has become a joke (hint: the real way to use it is as a photo album to share memories). Social media is not actually helping us become social. I’m happy saying that Foursquare is probably the most useless tool I’ve ever used because I know that there’s a bright future beyond the self-absorbed present that we live in. Read my lips (or my fingers that are typing this text): in the next 12 months we will see a massive wave of new “social” technologies that actually make us more social. Leer más “Foursquare: Despite 5 Million Users, It’s Still Dumb”

Star Turns

Emmy-winning actor Brian Baumgartner, best known as the lovable simpleton Kevin on NBC’s sitcom The Office, can play a mean game of golf. Sometimes. He’s in a rut right now though and needs to psyche himself up for a major charity tournament.

Enter elite athletes like L.A. Laker Pau Gasol, New York Yankee CC Sabathia and baseball Hall of Famer Ozzie Smith to whip him into shape. Subway restaurants sponsor the action, and Hollywood-branded entertainment shop Content & Company wraps it all up into a TV special.

The result, a one-hour show dubbed Golf Therapy: Life, Lessons and the Pursuit of Par, will launch in the coming weeks online, on Subway’s in-store flat screens, across social media and cable TV channels. It also aired on NBC Sports prior to the U.S. Senior Open on Aug. 1.

Golf Therapy comes on the heels of a number of talent/marketer alliances that show how closely the two worlds have started working together on original, brand-backed entertainment. The brands themselves share top billing in some of the projects, and other times their only role is willing investor.

Stars like Will Arnett and Jason Bateman, who opened the advertiser-friendly production company DumbDumb, have made short videos for Wrigley’s Orbit gum. Fellow Arrested Development alum Tony Hale starred in a Web series backed by Nestea. And 90120’s AnnaLynn McCord popped up in AT&T story-based online vignettes. Eastbound and Down’s foul-mouthed star Kenny Powers, also known as comedian Danny McBride, recently launched a profane short on FunnyorDie for K-Swiss, and Lisa Kudrow’s Lexus-sponsored Web Therapy, now in its third season online, will soon become a TV series on Showtime.


– T.L. Stanley
Emmy-winning actor Brian Baumgartner, best known as the lovable simpleton Kevin on NBC‘s sitcom The Office, can play a mean game of golf. Sometimes. He’s in a rut right now though and needs to psyche himself up for a major charity tournament.

Enter elite athletes like L.A. Laker Pau Gasol, New York Yankee CC Sabathia and baseball Hall of Famer Ozzie Smith to whip him into shape. Subway restaurants sponsor the action, and Hollywood-branded entertainment shop Content & Company wraps it all up into a TV special.

The result, a one-hour show dubbed Golf Therapy: Life, Lessons and the Pursuit of Par, will launch in the coming weeks online, on Subway’s in-store flat screens, across social media and cable TV channels. It also aired on NBC Sports prior to the U.S. Senior Open on Aug. 1.

Golf Therapy comes on the heels of a number of talent/marketer alliances that show how closely the two worlds have started working together on original, brand-backed entertainment. The brands themselves share top billing in some of the projects, and other times their only role is willing investor.

Stars like Will Arnett and Jason Bateman, who opened the advertiser-friendly production company DumbDumb, have made short videos for Wrigley’s Orbit gum. Fellow Arrested Development alum Tony Hale starred in a Web series backed by Nestea. And 90120’s AnnaLynn McCord popped up in AT&T story-based online vignettes. Eastbound and Down’s foul-mouthed star Kenny Powers, also known as comedian Danny McBride, recently launched a profane short on FunnyorDie for K-Swiss, and Lisa Kudrow’s Lexus-sponsored Web Therapy, now in its third season online, will soon become a TV series on Showtime. Leer más “Star Turns”