How to Accurately Measure Your Site’s Metrics – Part 1 | thnxz to @SiteProNews


According to a recent presentation on web metrics by Google, the world’s digital habits have dramatically changed in the past 3 years. In 2009, the internet boasted a healthy 1.5 billion users, and just last year, this figure topped out at over 2.3 billion. That’s a 53% increase in just a few short years. Buying habits have also continued to shift. In 2009, when a customer arrived at a brick and mortar store, 70% of their purchasing decisions were already made. Last year, that figure bumped up to 90%.

We live in a multi-channel, multi-screen world, and the sheer variety and volume of paths and choices a customer has to make results in a complicated challenge for marketers. Deciphering how and where your audience is making key decisions continues to be a gigantic hurdle for businesses hoping to understand the true meaning of their metrics.

(+INFO? read full article here 🙂

The 3 Top Reasons to Study Your Site’s Metrics

1) Know Your Customers
2) See What’s Working (and What’s Not)
3) Improve Your Results


Take a Holistic Approach to Reading Metrics
Develop a Comprehensive Measurement Plan

+INFO? read full article here 🙂

Use the Data! thnxz @TheGrok – bryaneisenberg.com


It’s certainly true that many “PPC pros” who work like (much inferior to the real thing) robots will find themselves looking for work. The high value providers who maintain deeper relationships, integrate across multiple complex objectives, and persistently work to overcome challenges to test, improve, interpret, and achieve uncommon results will be the ones that clients find useful.

by 

Andrew did a great job at describing the high-value parts of the PPC advertising agency equation, but that is not the part of PPC management where data-driven decisions excel. There are some things that data-driven computer analysis excels at and others that it doesn’t. Look at the technology stack that is available today to help PPC marketers and advertisers and you will see where some of this technology is headed. In many cases it already is, and in others it will be more capable of handling the majority of tasks that are required to maintain and optimize PPC accounts.

The fact is, unlike many other parts of marketing, PPC advertising when set up properly should be analmost completely data-driven effort.

++ full article and conclusion 🙂

A Nucleus Research study shows that an incremental 241 percent ROI can be generated by applying data to business decisions. And 91 percent of CMOs believe that successful brands make data-driven decisions, as per Columbia Business School.

A recent CEB study of nearly 800 marketers at Fortune 1000 companies found the vast majority of marketers still rely too much on intuition – marketers depend on data for just 11 percent of all decisions.

How Are you Measuring Up? Tracking the Right KPI’s for Retail // thnxz socialbakers.com – @socialbakers


Last week we brought you an overview of the important Key Performance Indicators for the Aviation industry. This week’s study focuses on how Retail brands can measure the performance of their social media customer care and marketing strategies.

Retail KPI’s

Marketing and promotional advertising are critical components for every retail brand around the world. Social media platforms provide an economical and user-friendly channel that, if used effectively, can resolve business problems that may arise. With the proper measurement tools, retail brands can boost their social media performance to provide best social media care available, calculate ROI for online sales, increase brands awareness and much more!

Important Social Media KPIs for Retail

  • Fan Growth: The increase in Fans during a select time range.
  • Engagement Rate: The amount of user interactions (Likes, comments and shares) that occur with your Page.
  • Response Rate: The percentage of user posts or questions that the admin responded to.
  • Response Time: The average amount of time that it takes for the admin to respond to user posts or questions.
  • User Activity: Identifying the times of days and the days of week in which your users are engaging most frequently with your Page.
  • Shareability: The amount of shares a Page receives per day.
  • Interactions: The number of interactions that a Page or post receives and the types of interactions (Likes, comments and shares).

Social media KPIs provide many business solutions for the Retail Industry, such as:

  • Direct ROI for hits on the page
  • Direct ROI for redeemed coupons posted on social networks
  • Soft ROI for in-store transactions via social promotions
  • Brand Awareness
  • Customer Acquisition
  • Social Customer Service

 

View more free reports… socialbakers.com

6 compras de empresas tecnológicas más “cool” del 2012 // gracias a ignaciosantiago.com – @ignaciosantiago.com


pacman-se-come-a-6-empresas-tecnologicas-INFOGRAFIA

 

Un ejemplo…

Amazon & Kiva Systems

Date of acquisition: 19-Mar-2012

Cost: $775 million (USD)Amazon Pac-Man Acquires Kiva Ghost

Amazon: The world’s largest online retailer started as a web based book store, but soon ballooned out into music, retail goods, apparel and a wealth of other products. It was founded in Seattle, Washington in 1994 and now delivers around the world.

Kiva Systems: A warehouse robotics company, Kiva Systems produces robots that take the legwork out of managing stock.

These orange androids self-navigate warehouses using sensors, providing instant access to goods.

Why the merger will work: Amazon are hoping to improve their margins by reducing spending on warehouse processing. Having an automated warehouse system will hopefully make the business more efficient. And those orange robots are pretty nifty. Apart from a Terminator-esque Rise of the Machines, what could go wrong?


Artículo completo

Gracias por compartir 🙂  Under Creative Commons License: Attribution Non-Commercial Share Alike  Follow us: @ignaciosantiago on Twitter | Ignaciosantiagop on Facebook

El 97% de las grandes marcas del sector retail triunfan en las redes sociales


puromarketing.com

El 97% de las 250 empresas y marcas más importantes están en Facebook

Para las compañías incorporar las redes sociales en sus estrategias de negocio se ha convertido en una práctica necesaria y obligatoria. Ya sea para influir o interactuar con los consumidores a través de  Facebook o twitter, lo cierto es que actualmente las redes sociales se han convertido una poderosa herramienta para las marcas y empresas retail, pero también han otorgado un nuevo poder a los consumidores.

Leer más “El 97% de las grandes marcas del sector retail triunfan en las redes sociales”

The Risk-Averse Entrepreneur’s Guide to Startup Success

1. Know how you’ll fund it. There are many costs to starting a business, even if it’s an online one. Do you have money saved up, or access to a credit line you could tap? Will you work a side job? Get relatives to help you? Have a strategy for how you will pay for business expenses.

2. Be realistic about ramp time. Even with a simple business idea, expect it will be at least six months to a year before the business starts throwing off enough cash to support you. Know how you will cover your living expenses until then.

3. Keep overhead low. See how you could start getting sales before paying rent on a big retail store. Try a kiosk, direct sales, e-commerce or even renting space within an existing store.


Via Scoop.ithuman being in – perfección

Thinking about starting a small business? Here’s a step-by-step guide for how to launch your business in a low-risk way.Get the latest blog articles on…

So you’ve got an idea for a small business. Congratulations! Now, it’s time to figure out how to make it one that survives and even thrives.

Many would-be entrepreneurs are held back by fears of failure due to the risks of starting a business. But there are ways to lessen those risks — by taking a sane, step-by-step approach to getting ready to launch.

Here are seven fundamental steps for planning a low-risk launch… Leer más “The Risk-Averse Entrepreneur’s Guide to Startup Success”

At NRF, Retailers Confirm Tablet and Mobile as 2012 Priorities

Finally, we also asked NRF attendees how their companies are investing in mobile this coming year. With 67 percent working with an increased budget for mobile this year, retailers and brands have recognized mobile is no longer a “nice to have” channel. In addition to looking at mobile payment options and optimizing for the smaller smartphone screen, we also see tablets as having a huge impact on this result, particularly for brands that may not have seen as much value in mobile browsing. Where their customers may not be likely to do a lot of browsing on a smartphone, tablet browsing has widened the field considerably, giving retailers the ability to present a much more powerful mobile shopping experience.


by  | http://www.zmags.com/blog/?p=1238

-.-

NRF flew by in a flash, but if you were there you may have spotted some of our people canvassing the exhibit hall with an iPad-based retailer survey. “Retail’s BIG Show” provided a unique opportunity to collect some insight from attendees about their priorities and plans for 2012. We caught up with 740 of those attendees, and asked three key questions about their mobile, tablet and social commerce plans for 2012. Here’s what we found:

81% focused on tablet commerce

81% percent of respondents believe tablet commerce to be either somewhat important or critical in the coming year. It’s no surprise, with 87 percent of tablet owners using their tablets to shop this past holiday, that retailers are recognizing this urgent need to reach and capture the exploding market of consumers shopping on their tablets.

Retailers split on FacebookLeer más “At NRF, Retailers Confirm Tablet and Mobile as 2012 Priorities”

Anatomy of an Apple Email

The emails sent by Apple to consumers are riddled with trademark characteristics, including multiple ‘Calls To Action,’ as well as the beloved ‘Hero Shot.’ Here is a breakdown of each of these characteristics and a summary of their general purpose.


by Ethan Bloch

110110-FLOW-APPLE

The emails sent by Apple to consumers are riddled with trademark characteristics, including multiple ‘Calls To Action,’ as well as the beloved ‘Hero Shot.’ Here is a breakdown of each of these characteristics and a summary of their general purpose.

Read more: http://www.flowtown.com/blog/anatomy-ofan-apple-email#ixzz1AuOipRFS

Social Media Insider: CheckPoints Makes An End-Run Around Location

Consider ShopKick, for example. In a recent Q&A on MediaPost, I was willing to peg Shopkick as the most overhyped mobile technology. As Shopkick has been the subject of stories in major media outlets from here to Botswana, it’s easy to call it overhyped. The gist of the app is that you earn points by walking into select stores, which the app confirms by using the microphone to pick up an inaudible audio tone played by a speaker placed near a retailer’s entrance. More points, dubbed “kickbucks,” kick in when users take specific actions within the store such as scanning select products. Location is central to the app. The kickbucks only matter so much here, as I’ve made it to level six with over 400 kickbucks (in other words, I’ve used this app a lot) and still haven’t earned a $2 Best Buy gift card. The app is still very new and can play a role in having consumers engage with locations and products, but it’s not fully baked yet. [Más…]

Yesterday, a new location-centric application called CheckPoints was announced that’s designed to shift the framework of the experience. Instead of focusing on locations, CheckPoints works with brands, including launch partners Belkin, Energizer, Seventh Generation, and Tyson Foods. While users can check in at various shopping locations, the focus is on the apps’ featured products. Scanning those products unlocks custom content and rewards. Here, the rewards are designed to be more tangible so it doesn’t take too long to understand the benefits. Rewards can include airline miles and other offers not necessarily related to the items scanned.

Brands will be rooting for this app to work. I work with a number of consumer packaged goods brands, and I’m sure this will come up in conversation with several of them. If this app starts influencing users’ purchase decisions, especially in ways brands can readily track, then brands will promote the app themselves. In essence, it will mark a transition of slotting fees to scanning fees. It’s also worth noting that despite the differences between CheckPoints and Shopkick today, Shopkick can just as easily be used to promote products across a wide range of locations.

The limitations of product-scanning apps are numerous, and they’re worth keeping in mind. The technological hurdles will be overcome within several years, but consumer behavior may not change as fast.


//www.marketersstudio.com | by David Berkowitz, Senior Director of Emerging Media & Innovation for agency 360i.


Today’s column, which originally ran in MediaPost

Checkpoints1

I’ve got a riddle for you: What’s the hardest part about location-based marketing? Here’s a hint: It’s not the marketing.

The challenge tends to lie in dealing with locations. This comes up all the time. Can locations accept mobile coupons? Does a brand have the right to run marketing around locations they don’t own? For locations that are part of a chain, is the marketing the responsibility of the store owner or the corporate marketing group? While locations now offer compelling digital marketing opportunities thanks to advances in mobile media and devices, locations also cause a few wrinkles in some otherwise solid marketing plans.

Consider ShopKick, for example. In a recent Q&A on MediaPost, I was willing to peg Shopkick as the most overhyped mobile technology. As Shopkick has been the subject of stories in major media outlets from here to Botswana, it’s easy to call it overhyped. The gist of the app is that you earn points by walking into select stores, which the app confirms by using the microphone to pick up an inaudible audio tone played by a speaker placed near a retailer‘s entrance. More points, dubbed “kickbucks,” kick in when users take specific actions within the store such as scanning select products. Location is central to the app. The kickbucks only matter so much here, as I’ve made it to level six with over 400 kickbucks (in other words, I’ve used this app a lot) and still haven’t earned a $2 Best Buy gift card. The app is still very new and can play a role in having consumers engage with locations and products, but it’s not fully baked yet. Leer más “Social Media Insider: CheckPoints Makes An End-Run Around Location”

Nuevos retos en el retail

Es evidente, que entre los factores más relevantes para generar ventas esta el disponer de un buen producto, un buen packaging y un buen precio. No obstante esto no nos va a garantizar las ventas. Observamos desde hace tiempo, que muchos de los fabricantes que abogan por la marca realizan una incompleta gestión de la venta. La mayoría de estas compañías negocian una plantilla de precios con las grandes superficies, descuentos diferidos y acuerdan una serie de ofertas, promociones, desatacados y demás. Sin embargo, olvidan -o consideran sencillamente que no es rentable- realizar una adecuada gestión del punto de venta. Se puede demostrar que es relativamente sencillo conseguir incrementos de entre el 10-15% (dependiendo de la situación en la que nos encontremos) de las ventas con una correcta gestión del punto de venta.

Dicha gestión debe consistir en:


por Alberto Roca Vanaclocha

Durante las últimas décadas -y con más virulencia en estos tres últimos años- el comercio se ha transformado.
La preponderancia del distribuidor minorista, que es el que está en contacto con el consumidor, frente al productor de bienes, unido a la transformación hacia el comercio basado en el autoservicio, y la irrupción de las marcas de distribuidor ha provocado un vuelco en la forma de hacer negocios para todos los fabricantes derrumbando los mitos de la fidelidad en muchas marcas. A la postre, la relevancia que cobra hoy en día el precio, la escasa diferenciación de la marca, la creciente competencia y la bajada del consumo hace cada vez más difícil vender, y vender con márgenes es ya una quimera para la mayoría.
Sin embargo, hay quien está capeando la situación, al menos, mejor que la competencia. A colación vamos a detallar algunas estrategias que han tenido éxito. Leer más “Nuevos retos en el retail”

Blockbuster Video Launches API to Open the Web, Mobile, Set Top Boxes and More

Written by Alex Williams

This post is part of our ReadWriteCloud channel, which is dedicated to covering virtualization and cloud computing. The channel is sponsored by Intel and VMware. As you’re planning your Cloud Architecture, check out this helpful resource from our sponsors: Using a Data Center Relocation To Create A Virtual Infrastructure.

blockbuster.jpgBlockbuster Video is launching an API called “Blockbuster Everywhere.” The new cross-channel API is designed to deliver films, reviews and real-time inventory to devices that include phones, set top boxes, gaming consoles and other point of sale locations such as gas stations.


Written by Alex Williams

This post is part of our ReadWriteCloud channel, which is dedicated to covering virtualization and cloud computing. The channel is sponsored by Intel and VMware. As you’re planning your Cloud Architecture, check out this helpful resource from our sponsors: Using a Data Center Relocation To Create A Virtual Infrastructure.

blockbuster.jpgBlockbuster Video is launching an API called “Blockbuster Everywhere.” The new cross-channel API is designed to deliver films, reviews and real-time inventory to devices that include phones, set top boxes, gaming consoles and other point of sale locations such as gas stations. Leer más “Blockbuster Video Launches API to Open the Web, Mobile, Set Top Boxes and More”