Social media etiquette for journalists: how the rules have changed


Ever since Facebook and Twitter emerged as key tools for news, journalists and newsrooms have performed a high-wire act: They need to use social media to engage their audience in new and inventive ways, while also maintaining ethical standards.

Achieving that balance has been rocky for many reporters, and several have faced serious consequences for speaking their minds in 140 characters or less.

But some practices that were frowned upon in the early days of social media engagement are no longer verboten, according to top social media editors who participated on the panel “Social Media Debate: Best Practices vs. Bad Habits” at the Online News Association’s 2012 conference in San Francisco. Associated Press social media editor Eric Carvin was the moderator.

Here are the social media points of etiquette that have changed the most in recent years:

The decline of “the view from nowhere”

The notion that journalists should only spit out facts and headlines has been replaced by the idea that it’s acceptable to have a point of view and show some personality.

“If you asked me two years ago, I would [have] said, ‘No, a journalist should not have an opinion on Twitter,’ ” said Niketa Patel, social media product manager for CNN Money. But now her thinking has changed. “We are humans, too. We do have opinions. I think as long as you’re not controversial about it, or you’re not overly trying to make a statement, then I think it’s OK…to have somewhat of an opinion,” she said.

For Liz Heron, social media director at The Wall Street Journal, journalists are at their best on social media when they offer analysis and context instead of just the straight story.

Deleting tweets is up for debate Leer más “Social media etiquette for journalists: how the rules have changed”

David Schlesinger las reglas del periodismo en un cambio constante

Habla David Schlesinger, Editor Jefe de la legendaria agencia de noticias Reuters;

Cambiando el periodismo, cambiando a Reuters.
David Schlesinger, Editor Jefe de Reuters News

Estas son las reglas del periodismo hoy

1. Conocer la historia que cuentas no es suficiente.

2. Contar la noticia es sólo el principio.

3. La conversación sobre la historia es tan importante como la noticia misma.

Más información y artículos en | Comunicación para comunicadores

Habla David Schlesinger, Editor Jefe de la legendaria agencia de noticias Reuters

Cambiando el periodismo, cambiando a Reuters.
David Schlesinger, Editor Jefe de Reuters News

Estas son las reglas del periodismo hoy

1. Conocer la historia que cuentas no es suficiente.

2. Contar la noticia es sólo el principio.

3. La conversación sobre la historia es tan importante como la noticia misma. Leer más “David Schlesinger las reglas del periodismo en un cambio constante”

Why You Should Position Yourself As An Expert To The Media

NEW YORK - NOVEMBER 20:  A Bob the Builder toy...
Image by Getty Images via Daylife

This is a guest post by Shelly Cone.

I absentmindedly drummed my pen against my keyboard waiting for that elusive muse to grant me some much needed inspiration. I had just accepted an assignment for a large trade magazine about what’s new in construction and manufacturing machines. Big machines. The extent of my knowledge of machines is what I’ve seen on Bob the Builder cartoons.

I needed an expert to tell me what the latest new thing in equipment was, but who is an expert in that?

Every field has its experts. When you read, watch or hear a news story the reporter isn’t the expert, it’s the person being quoted. But even then that person isn’t always the expert. A lot of times that person is simply the person who was consistent at building a relationship with that reporter, who got on their radar.

Most likely there is someone who is more of an expert than the person being interviewed, but when you are a reporter with a deadline looking for an expert for your story, any schmoe with enough knowledge about the subject to speak authoritatively can be an expert. As long as they are available for interviews.

I’m not knocking reporters by the way. After all, I’ve been one for many, many years. But let’s face it, when you are on deadline, the best source is sometimes the first one that comes to mind. That someone should be you.

How This Applies To You

Don’t discount the importance of offline media relationships to increase your exposure both online and off.

Media loves to use experts, so establish yourself as one. In my situation, I knew I could contact some construction company or any manufacturer or even the president of a contractors board or union — all of these people would know about their industry but they couldn’t tell me a thing about trends, or maybe they could but I wouldn’t have any specific questions to ask. I’d be fishing for information. And worse, I wouldn’t know exactly what information I was seeking.

Essentially the conversation would go like this:

“Hi, President of the Contractor’s Board. I’m Shelly Cone and I’m a reporter covering trends in machinery for a magazine. So what are the latest trends?”
And he’d say, after rolling his eyes and sighing in frustration, “What kind of machinery?”
And I’d say, “Big construction-type of equipment.”
Then, he’d want to hang up. But since he is the President of the Contractor’s Board, he’d say, “Well, it depends on the machine. And what do you mean by trends? I only work with front loaders.”

So instead of having this long drawn out conversation I knew I needed someone that I could ask that question to and wouldn’t be wasting their time. Someone that could fill me in, allowing me to ask some specific questions of the frustrated Contractor’s Board President.

My expert was someone in the field but someone also up on the latest buzz. Turns out ergonomics was the latest trend in machinery, in all types of manufacturing and construction equipment. You know, things like push buttons instead of levels and comfy seats. It was a great angle and when I talked to the manufacturers and board president, I had some very specific questions to ask.

So How Do You Establish Yourself As An Expert? Leer más “Why You Should Position Yourself As An Expert To The Media”

Open Thread: PRManna – Copy Cat or Inspiration?

Written by Dana Oshiro

prmanna_haro_feb10.jpgEarlier this month we noticed PRManna climbing up the Hacker News front page and reached out to the creator for an interview. Ryan Waggoner started PRManna in his spare time and was open in saying that the project was inspired by Peter Shankman‘s Help a Reporter Out. The difference between PRManna and HARO is that Waggoner’s product was specifically meant for startup companies to answer blogger and journalist tech queries. Whereas, HARO is a general news service. The question is, are the sites far enough apart to be considered different products?

In the Hacker News thread Waggoner acknowledges that in the time that he’d developed his site, Shankman’s HARO had transitioned from a listserv to a more comprehensive tool saying, “Unfortunately, I took a look at HARO today and they’ve apparently launched something very similar, rather than just the old mailing list that I was competing against. So what do you think of this? Should I just drop it or should I add features to make it more valuable? Alternatively, is there something else I could use it for?”

As of today Waggoner may not have the opportunity to change tactics. The developer wrote a blog post detailing a cease and desist letter sent by Shankman’s lawyer. As a community with your finger on the pulse of tech launches and entrepreneurial resources, we want to know whether or not you believe Shankman’s takedown notice is warranted.


Reblog this post [with Zemanta]

Truth On PR Spam

Image representing SlideShare as depicted in C...
Image via CrunchBase

A map of 60 world countries coloured by the es...Image via Wikipedia

Just today, I stumbled upon a very interesting campaign carried out by RealWire regarding the issue of irrelevant press release emails or more widely known as PR spam. As we all know, the PR and media industries are both facing unprecedented changes in the communication landscape. The almost free nature of online reporting is leading the publishing industry to pressure journalists to produce more content in lesser time.

In the meantime, PR professionals are now under pressure to not only deliver coverage through traditional media channels, but to also engage other influencers such as bloggers and the general public. The relationships that are formed needs to be as efficient as possible due to shortage of time. Leer más “Truth On PR Spam”