Engagement Rate: A Metric You Can Count On // @socialbakers

When there are bugs reported in Facebook´s Reach metric, it´s always good to know that you have one metric you can rely on. Find out which one it is!

As you know, we’ve driven home the fact that brands’ should not just rely on one metric to measure their social media performance. We believe that all metrics must be taken into consideration when developing social media marketing strategies, including Fan Growth, posts from you and the Engagement Rate they generate, your users’ wall posts and the speed of your response.

However, since, in the last few months, bugs were discovered in the reach metric on Facebook, brands need to consider relying on a metric that is guaranteed to work and is publically comparable – Engagement.

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Why is Engagement Rate the #1 Social Metric?

When we talk about Engagement, we are referring to the activity on your page, to fan interactions to your post types, etc. There are several types of Engagement metrics:

Interactions – Like, Comments, Shares, Replies, Rewteets, and so on.
Reach – the percentage of fans that have seen your post from your Page.
Engagement Rates – a formula for quantifying brands’ success

Engagement Rate is always relative to Page size. This means that brands with 1 M fans can still be compared to brands with 2 M fans, with unbiased results. Look what we did here – we compared the average post Engagement Rate over a 7 day and 30 day period of Lufthansa (1 240 236 fans) and KLM (2 940 250 fans). The graph shows that KLM has been more successful in engaging its audience over the past month on Facebook despite the fact that Lufthansa has a smaller Page size and should therefore find it easier to mobilize its fans. Also notice, that KLM has experienced quite a few fluctuations on a weekly basis whereas Lufthansa maintained a stable Engagement Rate.

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What’s The Average Reach Of Your Facebook Post? | socialbakers.com

The Recipe for Social Marketing Success – Homepage

How many Facebook users does your post reach on average?

There has been a lot of commotion around Facebook’s reach metric in the past few weeks. Some page admins have been claiming that they can only reach a fraction of the followers they used to with each post since September 21st. This sudden decrease is supposedly caused by the social network altering the Edgerank algorithm (more on that later) controlling which posts end up in fan’s News feeds, but Facebook hasn’t made it clear if that’s the case.

We think that it’s too early to state whether the reach metric or Edgerank has been altered or not, we are collecting data for a longer time period to conclude whether the downslide is justified. For now, look at the table below to see the average organic and viral reach of your post according to your page size (the data have been gathered from July 1st to September 30th 2012).

The Bigger You Are, The More Challenging It Gets

Naturally, the bigger your Facebook page gets the more people your posts will reach. But the percentage reached will gradually decrease, as it will represent a smaller fraction of your fan base. Yes, the bigger you are, the harder it is to reach and engage a larger percentage of your fans. While a smaller page with less than one thousand Likes reaches on average 33.2% of its fan base with a single post, a bigger page with between 100 and 999 thousand fans reaches “only” 8.2% of them, but of course the actual number of fans reached is larger.

Get Into The News Feed Spotlight >>> Continuar leyendo «What’s The Average Reach Of Your Facebook Post? | socialbakers.com»

Twitter Hack: 5 Ways to Automate Twitter | by Thomas Samph

http://socialmediatoday.com/

About Thomas Samph
Writer
Grovo Learning Inc.

When IFTTT launched in late 2011, tech publications lauded the startup as a haven for nerds. Almost a year later, the same may be true for IFTTT, a website that connects digital channels, from RSS feeds and social networks to cell phones and email clients, into an “If This Then That” formula. But these days, IFTTT is catching a lot more commercial success, in part due to its simple, powerful and easy-to-use interface, but mostly because it simplifies everything.

In celebration of simplifying social media, here are the top 5 ways that IFTTT Twitter automations can simplify your life:

1. Automatically greet a new Twitter follower
Instead of sending messages to new followers individually thanking them for following you, use this IFTTT recipe. First, connect the Twitter channel to IFTTT, then enable the recipe and customize the message that’s sent to new followers. In using IFTTT, you can turn recipes on and off as you like, so if the recipe isn’t working as you’d like it, just turn it off to edit it, then turn it back on when you’re ready.
Continuar leyendo «Twitter Hack: 5 Ways to Automate Twitter | by Thomas Samph»

Why Social Media Engagement Is A Real Metric [INFOGRAPHIC]

INFOGRAPHIC

www.mediabistro.com

Did you know that the average engagement rates for posts made on social media sites range from just 0.01 to 1 percent?

Independent studies I’ve undertaken have confirmed this. In my opinion, if your engagement rates are better than half a percent you’re WAY above average, and around five times as engaged as even the biggest players in the social space.

So is it all a waste of time? Continuar leyendo «Why Social Media Engagement Is A Real Metric [INFOGRAPHIC]»

Understanding the New ROI of Marketing

forbes.com | http://goo.gl/tSdIV

No longer does ROI stand only for return on investment. Today, ROI also stands for return on impression, which encompasses two primary values — a hard metric and a soft metric. Together, those two values are far more powerful for measuring marketing performance than the single dollar value provided by return on investment metrics.

But the new ROI of marketing goes even further than investments and impressions. It also encompasses return on engagement, objectives, and opportunity. Today, people share information via the social web faster and more frequently than ever. Traditional ROI analysis is just the tip of the iceberg. The really interesting part of the story is what happens beneath the surface of the water. The hard metrics related to return on investment barely touch the surface.

Return on Impression = Eyeballs Continuar leyendo «Understanding the New ROI of Marketing»

Facebook Timeline for Brands: 10 Things to Get Right

It’s here! This week Facebook finally unveiled the arrival of timeline for brand pages. A long-awaited change to the layout of Facebook pages, much welcomed by some and resistingly sneered at by others. With the announcement comes a number of significant changes to the overall format, navigation and visual layout of brand pages, including the introduction of, believe it or not, a ‘timeline’ running throughout the page and replacing the much-loved Facebook wall.

Gone too is the emphasis on landing pages, something which will no doubt come as a surprise for many brands, particularly those who invested time, resource and budget towards designing, creating and tweaking a welcome tab to present fans and new visitors with the perfect starting point and latest promotions. In light of this, one of the key features available for brands is the ability for posts to be ‘pinned’ to the top of their Timeline, with ‘pinned’ posts remaining as the first post seen until a new post is ‘pinned’ in its place.

Many page admins will see this area as the perfect place to do what landing tabs of old achieved, i.e. highlighting current promotions, news, products and campaign content, as well as providing visitors with a starting point for the page.
With Facebook announcing the 30th March as the automatic switch over date when all pages will change to Timeline, below are 10 key things brands should be focusing on in the weeks leading up to the switch…

http://socialmediatoday.com
Posted by:George Guildford

With Facebook announcing the 30th March as the automatic switch over date when all pages will change to Timeline, below are 10 key things brands should be focusing on in the weeks leading up to the switch… Continuar leyendo

Are you an elite?

In the developing world, there’s often a sharp dividing line between the elites and everyone else. The elites have money and/or an advanced education. It’s not unusual to go to the poorest places on earth and find a small cadre of people who aren’t poor at all. Sometimes, this is an unearned position, one that’s inherited or acquired in ways that take advantage of others. Regardless, you can’t just announce you’re an elite and become one.

In more and more societies, though (including my country and probably yours), I’d argue that there’s a different dividing line. This is the line between people who are actively engaged in new ideas, actively seeking out change, actively engaging–and people who accept what’s given and slog along. It starts in school, of course, and then the difference accelerates as we get older. Some people make the effort to encounter new challenges or to grapple with things they disagree with. They seek out new people and new opportunities and relish the discomfort that comes from being challenged to grow (and challenging others to do the same).

In the developing world, there’s often a sharp dividing line between the elites and everyone else. The elites have money and/or an advanced education. It’s not unusual to go to the poorest places on earth and find a small cadre of people who aren’t poor at all. Sometimes, this is an unearned position, one that’s inherited or acquired in ways that take advantage of others. Regardless, you can’t just announce you’re an elite and become one. Continuar leyendo «Are you an elite?»