Apple to confront iPhone4 reception complaints

The move comes after the new iPhone 4 was beset by complaints since its June launch, which claim reception can be affected by the way the handset is held.

This week influential US buyers guide Consumer Reports dealt Apple a blow by saying it could not recommend the phone because of the antenna problems.

The company sold 1.7 million iPhone 4 handsets in the countries where the phone is available (the US, UK, France, Germany and Japan) in the first three days, so should tomorrow’s press announcement include even a partial recall of the product it would create a logistical and public relations disaster for the firm.


Apple has triggered speculation it may recall iPhone 4 handsets or offer a fix to its reception problems after calling an unprecedented short-notice press conference at its California headquarters tomorrow.

IPhone 4: Apple calls press conference
IPhone 4: Apple calls press conference

The move comes after the new iPhone 4 was beset by complaints since its June launch, which claim reception can be affected by the way the handset is held.

This week influential US buyers guide Consumer Reports dealt Apple a blow by saying it could not recommend the phone because of the antenna problems.

The company sold 1.7 million iPhone 4 handsets in the countries where the phone is available (the US, UK, France, Germany and Japan) in the first three days, so should tomorrow’s press announcement include even a partial recall of the product it would create a logistical and public relations disaster for the firm. Leer más “Apple to confront iPhone4 reception complaints”

Don’t buy Apple’s iPhone 4, Consumer Reports warns

Magazine’s conclusion is ‘black eye’ for Apple, says analyst
By Gregg Keizer

Computerworld – Consumer Reports magazine today said it won’t recommend Apple’s iPhone 4 because of major reception issues when users touch the external antenna.

One analyst called the publication’s conclusion a “black eye” for Apple.

“When your finger or hand touches a spot on the phone’s lower left side — an easy thing, especially for lefties — the signal can significantly degrade enough to cause you to lose your connection altogether if you’re in an area with a weak signal,” said Mike Gikas, the publication’s senior electronics editor in a blog post Monday.

Consumer Reports non-recommendation — “Due to this problem, we can’t recommend the iPhone 4,” Gikas said — is the latest in a series of knocks against the iPhone 4 over reception problems.


Apple's iPhone 4

Magazine’s conclusion is ‘black eye’ for Apple, says analyst

By Gregg Keizer

Computerworld – Consumer Reports magazine today said it won’t recommend Apple’s iPhone 4 because of major reception issues when users touch the external antenna.

One analyst called the publication’s conclusion a “black eye” for Apple.

“When your finger or hand touches a spot on the phone’s lower left side — an easy thing, especially for lefties — the signal can significantly degrade enough to cause you to lose your connection altogether if you’re in an area with a weak signal,” said Mike Gikas, the publication’s senior electronics editor in a blog post Monday.

Consumer Reports non-recommendation — “Due to this problem, we can’t recommend the iPhone 4,” Gikas said — is the latest in a series of knocks against the iPhone 4 over reception problems.