You’ve probably felt it for some time, but now the roadmap is becoming clear—companies must build their own media empires. And if they don’t, they risk missing a window of opportunity that provides myriad benefits, whether it’s telling their own stories or becoming more efficient with the media dollars they spend.
Trends in media consumption point to the convergence of savvy marketing tactics combined with a real-time newsroom approach for brands to be seen and heard in a collectively social, digital and mobile world.
Facebook: Engagement Isn’t Enough
First, let’s start with Facebook which, thanks to an alleged algorithm change, has been at the center of controversy in the marketing world. Though it’s cited as the reason brands have noticed their content reaching a lower volume of Facebook users, the caveat is that there is much a company can do to increase the odds of being seen and heard on Facebook. But, it relies on a brand doing a few things really well.
For starters, it’s not enough to solely engage on Facebook. A company now has to provide a steady flow of high-quality content, which then relies not only on organic content sharing from Facebook users but also on subsequent media purchases with Facebook in order for that message to spread.
Sound familiar? It’s how advertising has been done in the past, only with a big difference. Much of the content that tends to do best is oftentimes associated with current news or highly relevant social issues. Take for example whatOreo has done with its Daily Twist initiative, where in honor of the cookie’s 100th anniversary, agency teams get together daily to decide how to riff off of relevant, often newsworthy, subjects that, by day’s end, produce a new piece of clever, highly shareable visual content that’s sent out into the digital ecosystem. This type of approach makes clear what most pundits miss when challenging the notion of “ROI” in social media—the reason a company wants to amass followers in social media is to build their own marketing/communications network, which bypasses the middle man and goes right to the source.
The end game in social media won’t be accumulation of fans but rather your ability to reach them and potentially inspire action.