The Role of the Chief Strategy Officer


By Taman H. Powell and Duncan N. AngwinBy understanding how the duties of the chief strategy officer (CSO) can vary significantly from organization to organization, boards and CEOs can make better decisions about which type of CSO is necessary for their leadership teams.



THE CHIEF STRATEGY OFFICER
 (CSO) is a comparatively new but increasingly important role in many organizations. To explore the role of the CSO, we conducted 24 interviews with CSOs at U.K. companies that are part of the FTSE 100 Index, across a number of industrial sectors. Secondary data — company reports, strategy documents and presentations — were used to complement the interviews. All interviews were conducted either at the CSO’s office or via telephone and followed the same semistructured outline and set of questions.

They were transcribed verbatim and analyzed through qualitative data management software.From the outset, it was clear that there was a variation in CSO roles, focused on two dimensions.

The first dimension was the stage of the strategy process in which the CSO was involved. Our findings identified a significant demarcation between whether the CSO was focused on the formulation of the strategy or the execution of the strategy.

The second dimension of variation was how the CSO engaged in the strategy process. Some CSOs were facilitators, advising business units during the strategy formulation or assisting in the execution. Other CSOs were enactors, far more likely to execute the strategy process by themselves or with their team.Based on variation in the roles carried out by the CSOs, we have developed a typology of four CSO archetypes. Leer más “The Role of the Chief Strategy Officer”

TomTom navigation app coming to Android in October | vía theverge.com


By Tom Warren  | theverge.com

TomTom has announced that it is previewing an Android version of its popular navigation software at IFA 2012 this week. The Android app, set to debut in October, will include lifetime map updates, IQ route planning, lane guidance, and spoken street names. TomTom will also offer its HD Traffic and Speed Cameras packages as in-app purchases within the Android application. Leer más “TomTom navigation app coming to Android in October | vía theverge.com”

How To Determine Facebook And Twitter ROI [Infographic]


socialmouths, Kick-ass social media advice for the real entrepreneur

Is measuring ROI on Social Media a myth? Or have we been looking at it all wrong?

How to determine Facebook and Twitter ROI

I think at this stage, we are passed talking about vanity metrics like Followers and Fans and many businesses are starting to see that those numbers are not directly affecting their bottom line.

But wait… Leer más “How To Determine Facebook And Twitter ROI [Infographic]”

3 Essential Social Media Tools For The CEO


Written by Jeff Bullas – jeffbullas.com

The chief executives and owners of companies are often asked to participate in conferences or seminars because of their influence and insights into their industry as thought leaders and experts in their field.3 Essential Social Media Tools For The CEO

In times of crisis a CEO proactively communicating about how they are solving the problem can calm stock markets and be a great public relations strategy to protect market value and brand integrity. Just recently Alan Joyce the CEO of the airline Qantas had to very quickly and proactively communicate with it’s customers and community about the the airlines safety after an engine blast on a Qantas Airbus A380 flight from Singapore nearly turned into a major disaster.

How CEO’s Can Get Their Message Out

Leaders very often need to get their message out and in the past the only means they had was via mass media and Alan Joyce was on every major TV channel to reassure the flying public that they were safe flying with Qantas.

Communication is not always about good PR strategies in times of crisis but also continuing to proactively position the company and the brand as thought leaders in their industry.

CEO’s and senior executives now have other means to communicate to the market and in real time and they are the new social media channels that can continue to provide information about the company and the industry as it happens.

The 3 Essential Social Media Tools Leer más “3 Essential Social Media Tools For The CEO”

TechCrunch | 10 Reasons To Quit Your Job Right Now!


See on Scoop.ithuman being in – perfección

The game is over. That game where they get to hire you for 40 years, pay you far less than you create, and then give you a gold watch, and then you get bored, you get depressed, and you die alone.

It wasn’t that fun of a game anyway.

When I had a corporate job I would wake up depressed. I couldn’t move out of bed. The sun would be coming in. A cat on the fire escape staring at me through the window. Even it was more excited to be alive than me. And, by the way, I had the best job in the world. I interviewed prostitutes for a living at three in the morning.

But they were going to kill me in my cubicle.

In 2009 I asked about 10 Fortune 500 CEOs, “did you just use this crisis as an excuse to fire all the people you were afraid to fire before.” Only one said “of course” instantly. The others had to drink more. But then it was admitted: you’re all dead weight and there’s no loyalty.

We’ve entered the “Choose Yourself” era. The era without middlemen. Without The Other telling you your bonus, your salary, your movie can be made, your book published, your company funded, your life validated. The era where you have to always be planning your escape. Where you create your platforms on twitter, facebook, quora, pinterest, blogging, vlogging, itunes, and wherever else and every day you Create and you Innovate and you Sell for yourself. You Eat what you Kill. And your rewards are commensurate with how sharp your teeth are.

Most people need to begin planning their exit strategy RIGHT NOW: Leer más “TechCrunch | 10 Reasons To Quit Your Job Right Now!”

INFOGRAPHIC: Humorous Look At Facebook’s IPO


http://allfacebook.com

With all of the serious news and analysis surrounding Friday’s Facebook initial public offering, Victoria, British Columbia-basedForbes blogger Greg Voakes chimed in with Facebook MBA, a humorous infographic based on Facebook’s timeline profile.

We particularly enjoyed the fictional status updates and comments from Facebook Co-Founder and Chief Executive OfficerMark Zuckerberg, legendary investor and Berkshire Hathaway CEO Warren Buffett, and MySpace Co-Founder Tom Anderson, among others.

In case you missed them, see which articles have been most popular with our readers in the first quarter of this year.


McKinsey Quarterly
mckinseyquarterly.com

Read them today and join the conversation.

How leaders kill meaning at work art 1. GOVERNANCE
How leaders kill meaning at work
Senior executives routinely undermine creativity, productivity, and commitment by damaging the inner work lives of their employees in four avoidable ways.
The executive's guide to better listening art 2. GOVERNANCE
The executive’s guide to better listening
Strong listening skills can make a critical difference in the performance of senior executives, but few are able to cultivate them. Here’s how.
A CEO's guide to innovation in China 3. STRATEGY
A CEO’s guide to innovation in China
Dynamic domestic players and focused multinationals are helping China churn out a growing number of innovative products and services. Intensifying competition lies ahead; here’s a road map for navigating it.

Leer más “In case you missed them, see which articles have been most popular with our readers in the first quarter of this year.”

Where are the CEO’s who can provide innovation leadership?

How did he do it? It’s not as mysterious as many would like to believe. He was a founder CEO. I’m not talking about equity ownership but the influence and emotional control that founders uniquely have. He wasn’t the first founder CEO who used their unique position to provide innovation leadership to their organizations. This club includes such innovators as Walt Disney and Bill Hewlett/David Packard.

So why are founder CEO’s unique?
Founder CEO’s have a unique place in the business world. Their motivations are much more personal. The success of the business is more than just satisfying Wall Street’s drum beat of the quarterly results.


Via Scoop.ithuman being in – perfección

What is the secret to Apple’s innovation leadership?

In Silicon Valley, you can’t avoid the game of comparing every company to Apple. There is no avoiding the success Apple has experienced. So what made Apple so successful at establishing its innovation leadership and avoiding the traps and roadblocks other companies’ experience?

Was it Steve? In a way – yes. Steve was that rare breed of CEO who bucked the organizational challenges and provided the innovation leadership skills their companies needed. Leer más “Where are the CEO’s who can provide innovation leadership?”

Why “Generation Why Bother” Doesn’t Care

I’ve been stewing all week about a logically sloppy op-ed in Sunday’s New York Times. Every Sunday morning, I leap out of bed and skipper down the stairs to snatch the paper off the stoop, but last week it betrayed me. Todd and Victoria Buchholz’s “The Go-Nowhere Generation” takes a disparate set of data-points and tries to make the case with them that young Americans aren’t “occupying” anything but their parents’ couches and are bringing economic ruination on themselves by being risk-averse Debbie Downers.

For instance, in one particularly odd leap of logic, they cite a decline in drivers’ licenses as a cause of concern, and then link that decline to increased Internet use. “That may mean safer roads,” they quip, “But it also means a bumpier, less vibrant economy.” Really? Would the economy be more vibrant if Mark Zuckerberg spent his time in college driving around delivering pizza instead of sitting in his room inventing Facebook? And do we really want to lament that a younger generation is finding fewer reasons to fire up the ol’ internal combustion engine, fewer excuses to pump more carbon into the atmosphere?

Now, it is true that Americans are known to produce especially spoiled children. And there are a lot of discouraging data points about younger Americans out there. But the Buchholzes are maddeningly glib about the economic realities behind them. At one point they suggest that young Nevadans should escape their state’s high unemployment rate by hopping on a bus headed for low-unemployment North Dakota. But, as fellow HBR editor Justin Fox pointed out when we chatted about it, North Dakota is the third-least-populated state in the Union. There are 175,000 people currently seeking jobs and not finding them in Nevada. Next door in California, there are 2 million. The total workforce in North Dakota is just 390,000.

The youngsters the Buchholzes disapprovingly describe are not wrong to be less-than-enthused about the opportunities the economy presents. They have grown up in an era that has seen Americans working harder and harder; making less money for that work


by Sarah Green | http://blogs.hbr.org/hbr

I’ve been stewing all week about a logically sloppy op-ed in Sunday’s New York Times. Every Sunday morning, I leap out of bed and skipper down the stairs to snatch the paper off the stoop, but last week it betrayed me. Todd and Victoria Buchholz’s “The Go-Nowhere Generation” takes a disparate set of data-points and tries to make the case with them that young Americans aren’t “occupying” anything but their parents’ couches and are bringing economic ruination on themselves by being risk-averse Debbie Downers.

For instance, in one particularly odd leap of logic, they cite a decline in drivers’ licenses as a cause of concern, and then link that decline to increased Internet use. “That may mean safer roads,” they quip, “But it also means a bumpier, less vibrant economy.” Really? Would the economy be more vibrant if Mark Zuckerberg spent his time in college driving around delivering pizza instead of sitting in his room inventing Facebook? And do we really want to lament that a younger generation is finding fewer reasons to fire up the ol’ internal combustion engine, fewer excuses to pump more carbon into the atmosphere? Leer más “Why “Generation Why Bother” Doesn’t Care”

CEOs Who Use Social Media Boost Company Image

BRANDfog CEO Ann Charles said America is at a point where business leaders can’t afford to shirk social media.

“As consumers begin to seek out brands that serve a broader social purpose, the best way to articulate company values is through the voice of the executive leadership team,” Charles said. “This bolsters confidence in business leadership and provides a halo effect for the entire brand.”

Among those surveyed, more than 80 percent said they were more likely to trust a company whose CEO and leadership team engage in social media.


http://www.businessnewsdaily.com

Despite many business executives’ reluctance to use Facebook and Twitter to communicate with customers and clients,

5-way-social-media-art-02

new research shows leaders who buck the trend and use social media help raise a brand’s profile, instill confidence in a company’s leadership team and build greater trust, brand loyalty and purchase intent among customers.

In a study by social media branding firmBRANDfog, more than 80 percent of those surveyed believed CEOs whoengage on social media are better equipped than their peers to lead companies in today’s technology-laden world. Additionally, 93 percent believe that executive engagement on social media helps communicate company values and grow and evolve corporate leadership in times of crisis. Leer más “CEOs Who Use Social Media Boost Company Image”

Trust Shifts From Institutions To Individuals

Regular Employees
In this year’s survey, CEO’s took a nose dive compared to last year reflecting a somber and skeptical mood which likely connects CEO’s with the institutions they work for. Only government officials fared worse. But it is the individual “regular” employee who moved from the bottom tier to the fourth most credible and trusted resource. This signals a significant opportunity for organizations who have cultures in place where employees themselves are trusted to behave responsibly and are active in public spaces.


http://darmano.typepad.com/logic_emotion/2012/01/trust2012-1.html
Screen shot 2012-01-23 at 11.17.29 PM

Today I had the opportunity to present to academics and industry experts from the international poultry industry (you can listen to a re-cap via a short podcast from “Agwired” here). During the presentation I was able to share some results from the recently released 2012 Edelman Trust Barometer, in which the overarching theme is a general skepticism toward institutions such as government and big business with signs of hope when it comes to empowered individuals. Leer más “Trust Shifts From Institutions To Individuals”

America’s Highest-Paid CEOs

The extraordinary pay of American CEOs may be old news, but the latest numbers show that the discrepancy between company performance, the U.S. economy, and the paychecks of corporate chieftains continues to expand.

Median CEO pay in 2010 increased 27 percent in Russell 3000 companies, while the index itself rose only 17 percent, according to the GMI 2011 CEO Pay Survey, a poll of chief-executive compensation across more than 2,600 companies. The median compensation for CEOs of S&P 500 companies was $8.9 million—a 45 percent increase from the median compensation in 2009.


 

http://www.thedailybeast.com

With income inequality on the rise and an uncertain economic forecast, CEO compensation continues to outpace the stock market. The Daily Beast lists the year’s top earners.


The extraordinary pay of American CEOs may be old news, but the latest numbers show that the discrepancy between company performance, the U.S. economy, and the paychecks of corporate chieftains continues to expand.

Median CEO pay in 2010 increased 27 percent in Russell 3000 companies, while the index itself rose only 17 percent, according to the GMI 2011 CEO Pay Survey, a poll of chief-executive compensation across more than 2,600 companies. The median compensation for CEOs of S&P 500 companies was $8.9 million—a 45 percent increase from the median compensation in 2009.

ceos-with-highest-salaries-gal-tease-2

John H. Hammergren of McKesson Corp., the highest-earning CEO in 2010, pulled in more than $145 million in total compensation. He’s one of three health-care CEOs who ranked among the 10 highest-earning executives, despite the lackluster state of the health-care industry. Leer más “America’s Highest-Paid CEOs”

Report shows key trends for social businesses

Social is not just for the fun brands

Among the most socially active companies that you’d expect to find such as Google, Amazon and Dell, there are also b2b brands and those that you might not expect such as Intuit ( a payment solution). They scored number 6 out of the organisations that have the most social employees. This is encouraging for brands that might still think that social isn’t for them and shows that having employees active on social media is important no matter what industry you’re in. Indeed, those ‘sexier’ brands aren’t necessarily as high as you think. Disney dropped from number 4 to number 23, showing just how quickly other brands are getting involved and importantly, socialising the workforce as well as the marketing plans.


I recently found a fascinating report into the key trends among social businesses, and how different types of businesses are using social media across the board. It’s an incredibly valuable read for anyone interested in how social technologies has affected various industries today. What’s different about this report is that it analyses companies based on how active their employees are within social media, giving a slightly different and perhaps more accurate perspective of how deeply social media is being embraced. The report is available to download in full here and I wanted to take a look at some of the key findings and what they mean for businesses today.

Why don’t CEO’s tweet?

The report lists the various jobs within an organisation by which ones are the most social. And unfortunately, the CEO is outside of the top 10, coming in at number 11. The top 3 ‘socially savvy’ job roles are fairly predictable consisting of marketing, HR and public relations/communications. But it strikes me that the CEO should be well within this top 10. One of the best things about social media is that it’s made businesses more transparent and approachable – no-one should be more approachable within a business than the CEO. We’re not talking sticking the CEO on your Twitter account to deal with people’s everyday complaints, but being one of the key people active on social accounts to communicate the business messages and also to be receptive to what people are saying.

I’m proud to say that our own CEO is active on our social channels, particularly the blog and this is exactly how it should be. Others are setting the trend here, such as Best Buy’s CEO, who has a very active Twitter account, which has attracted much positive publicity for the company. The C-Level positions may not have been totally absent from the top 10 in this report, but I’d like to see the CEO in the top 5 in the future.

Traditional media come out strong

Traditional media, particularly the publishing sector gets quite a bashing for not catching up with digital or social media (indeed we’ve covered it on here a few times), but this report shows them at number 4 for the most social industries. Interestingly this also takes into account the employees within the industry, showing that it could well be individual journalists that can bring the traditional media sector into fully catching up with social. Journalists should absolutely be encouraged to be active online, particularly through Twitter and this report shows that for many this is the case. While the business practices of the traditional media organisations may not be social – their employees are and this could be what takes them into the here and now.

Coca-Cola not the most social company

In fact, not the most social by a long shot. Coca-Cola are frequently making social media headlines through high-impact campaigns, yet in the ranking of the most socially active companies, the Coca-Cola organisation comes in at number 37. Though this is up from their previous ranking of 50 I’m surprised that they are so low down the list. It shows that there is a big difference between investing in a social media campaign and being an inherently ‘social’ company. It suggests that for Coca-Cola social media is more about marketing as opposed to a way of engaging with their consumers day to day. Those companies that are leading the way here in embracing social technologies as a real way of communication at different levels of the business.

Social is not just for the fun brands

Among the most socially active companies that you’d expect to find such as Google, Amazon and Dell, there are also b2b brands and those that you might not expect such as Intuit ( a payment solution). They scored number 6 out of the organisations that have the most social employees. This is encouraging for brands that might still think that social isn’t for them and shows that having employees active on social media is important no matter what industry you’re in. Indeed, those ‘sexier’ brands aren’t necessarily as high as you think. Disney dropped from number 4 to number 23, showing just how quickly other brands are getting involved and importantly, socialising the workforce as well as the marketing plans.

Leaders’ social values drive staff loyalty, study finds

“They listen to what they say, they look at the decisions they make, sometimes it’s very subtle,” she told CNN.
If you’re lucky enough to go through the ranks and selection, you’ve already proven that you are able to do the job. The question is, how do you define the job.
–Anne S. Tsui, W. P. Carey School of Business Management Professor

“If you’re lucky enough to go through the ranks and selection and (become a CEO), you’ve already proven that you are, in most cases, able to do the job. The question is, how do you define the job,” she said.

“Researchers and companies that do executive training know that executives who are very charismatic have a strong vision about the company and they talk a very good language of rallying the whole company towards this mission, which is ‘let’s do it all for the company,’ and ‘it’s good to do things for our society.'”


Warren Buffett is known for his interest in social values.
Warren Buffett is known for his interest in social values.
STORY HIGHLIGHTS
  • Chinese study finds employees are happier, and more likely to stay at a company, if their leaders clearly indicate social values
  • Employee loyalty related to whether a leader’s personal social values matched his or her outward statements
  • But middle management pick up quickly if there’s dissonance between what a CEO says and does
  • And “it’s a given” that business leaders should “know how to make money”

(CNN) — New research shows that managers can benefit from bringing values into the workplace, as long as they do it right.

A study of CEOs and their middle management in China found that employees were happier, and more likely to stay at a company, if their leaders clearly indicated social values — but also followed through in their private actions.

The study of CEOs and their underlings’ happiness was carried out by W. P. Carey School of Business Management Professor Anne S. Tsui, Ping Ping Fu of the Chinese University of Hong Kong, Jun Liu of Renmin University of China, and Lan Li of Chinese Entrepreneur Survey System.

Over the course of five years, Tsui and her collaborators studied CEOs and their subordinates at 42 companies in China. They asked both groups about the CEOs’ perceived values, and measured middle managers’ commitment to the company or likelihood of jumping ship.

They found that employee loyalty related to whether a leader’s personal social values matched his or her outward statements.

Tsui said that because corporate leaders communicate their values through every-day actions, typically middle managers can’t help but pick up on their bosses’ values. Leer más “Leaders’ social values drive staff loyalty, study finds”

The CEO’s Innovation Nightmare – BusinessWeek


yellow

What is to be done?

Some Helpful Tips

We know this column could come across as a bit cynical. But we are truly hopeless optimists, so let’s get to some solutions. If you are a bullish CEO or a bullish innovator within the ranks, here are few tips that will absolutely make your corporate life better—and more fulfilling.

Let’s start with counsel for the CEOs:

Recruit believers. Henry Ford said, “If you believe you can or believe you can’t, you’re right.” If you have people on your staff who don’t really believe change is possible or that the old way is good enough, for God‘s sake, release them to find a more fulfilling destiny. If you don’t have the guts to do it, then please stop saying you are going to change the world. Because your people simply won’t let it happen, and you are going to look like a fool.

Hire objective senior managers. This is a nice way of saying you should bring in leaders from outside your industry.

Full article:
The CEO’s Innovation Nightmare – BusinessWeek
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