Problemas en las empresas: a quién se le echa la culpa | apertura.com


Los buenos líderes no buscan culpables, sino soluciones. Por qué, tarde o temprano, este estilo de conducción puede costarle caro a una empresa.

Cecilia Valleboni
cvalleboni@apertura.com

“Si no eres parte de la solución, eres parte del problema”, reza el dicho que, históricamente, se atribuye a Vladimir Lenin. Es una de las formas de representar lo que sucede en muchas empresas, con jefes que, siempre, buscan un culpable de su situación, una excusa o un chivo expiatorio al cual hacer responsable. Los haya o no, siempre, encuentran alguno, como si eso mitigara las consecuencias negativas. Todos los empleados valoran a los jefes que saben escuchar, generan confianza y se esfuerzan por motivar, entre otras cualidades. Pero, ¿qué ocurre cuando son lo opuesto?La psicología define a la culpa como la forma de desligarse de responsabilidad o quitarse de encima el sentido de compromiso.

Para Elsa Emilia Álvarez, fundadora y directora del Instituto de Psicología Argentino (Inepa), la acusación logra una “solución momentánea”, que es la descarga y el desahogo.“Aquel que genera culpa, en algunos casos, también la siente internamente. Pero, para no experimentarla, la deriva a otros”, destaca. Se trata de una conducta que atenta contra las características del líder, ya que, siendo así, el objetivo principal es buscar responsables y no soluciones.“La búsqueda de culpables detiene el tiempo en errores del pasado e impide centrarse en el cambio”, asegura Álvarez. Roberto Vola-Luhrs, VP de Voyer International, coincide y agrega: “Para administrar el error, hay que tener equilibrio y sensatez.

El fracaso puede tener un valor que nutre al individuo, mientras que un éxito resulta estéril como aprendizaje”.Para los consultores de recursos humanos, la situación es mucho más frecuente de lo que se cree. De hecho, aseguran que cualquiera que haya trabajado en relación de dependencia tiene una anécdota de este tipo.“Se da mucho en forma consciente y deliberada, mientras, en otras, es inconsciente, un poco más naif o con inmadurez”, dispara Rodolfo Rivarola, profesor de Liderazgo del IAE, la b- school de la Universidad Austral. Leer más “Problemas en las empresas: a quién se le echa la culpa | apertura.com”

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Go Media’s Flickr pool showcase

Yet another showcase of the amazing work from our Flickr pool, curated by yours truly.
Once again, I tried to select art that was as diverse as possible, to show the many different directions the members of the pool are going into. This post might seem lengthy, it’s my way to compensate with not having done a showcase post in December.

Thanks again to all of you who post your terrific work. It’s a great source of inspiration and motivation.

Your work is not there yet? Please try again for next month’s showcase!


http://www.gomediazine.com/design-articles/go-medias-flickr-pool-showcase-january-2011/

Yet another showcase of the amazing work from our Flickr pool, curated by yours truly.
Once again, I tried to select art that was as diverse as possible, to show the many different directions the members of the pool are going into. This post might seem lengthy, it’s my way to compensate with not having done a showcase post in December.

Thanks again to all of you who post your terrific work. It’s a great source of inspiration and motivation.

Your work is not there yet? Please try again for next month’s showcase!

axekabuki

I Want To Do You

Buffalo buffalo buffalo buffalo buffalo.

Wishing you a WikiLeaking 2011

George St.Pierre Poster

Strip 4

Dribbble Bus

tron_legacy_poster Leer más “Go Media’s Flickr pool showcase”

Steve Jobs, el CEO más querido de las grandes empresas tecnológicas

A pesar de los rumores que lo tachan de cascarrabias y de tirano, el CEO de Apple, Steve Jobs, es el consejero delegado de una empresa de tecnología más querido por sus empleados, según un ranking del Silicon Valley Insider. Calificado por sus propios empleados, para el 95% de ellos Jobs aprueba, reduciendo a una minoría a aquellos trabajadores descontentos.

El segundo puesto está ocupado nada más y nada menos que por Mark Zuckerberg, el fundador y CEO de Facebook. Ahora que la película “La red social” ha dejado a la vista de todos la peculiar forma de ser de Zuckerberg, no es raro que a muchos les haya extrañado su lugar en el ranking.


A pesar de los rumores que lo tachan de cascarrabias y de tirano, el CEO de Apple, Steve Jobs, es el consejero delegado de una empresa de tecnología más querido por sus empleados, según un ranking del Silicon Valley Insider. Calificado por sus propios empleados, para el 95% de ellos Jobs aprueba, reduciendo a una minoría a aquellos trabajadores descontentos.

El segundo puesto está ocupado nada más y nada menos que por Mark Zuckerberg, el fundador y CEO de Facebook. Ahora que la película “La red social” ha dejado a la vista de todos la peculiar forma de ser de Zuckerberg, no es raro que a muchos les haya extrañado su lugar en el ranking. Leer más “Steve Jobs, el CEO más querido de las grandes empresas tecnológicas”

Get smart before your next meeting or presentation

The point wasn’t being a know-it-all, it was about knowing the context so I could tailor my remarks or presentation to the situation. After a while, I started to send the parse to my contact at the prospect company to see if I got it right. You’d be surprised that in many situations, my contact didn’t know half of that I’d dug up! In every case, my confidence was higher because I had the power of knowledge.

Same goes with any presentation. Always research your audience: Their emotions, the context they are working in, their competitive situation and trends in the industry that impact them. Show up the night before and talk to your future audience to verify your understanding. The most important piece of intel to gather is the business model they’re operating under, and where their upside and leakage occurs. This information allows you to point remarks to action items that make a difference. This will dramatically improve the effectiveness of any presentation you make.


//sanderssays.typepad.com
Never have a meeting or make a presentation without doing your homework.

What is your homework?  Context.  This is a habit I developed at Yahoo!, and recommend to everyone I know.  When you are going to make a sales call or take a meeting with a new company/person – do some background research so you know the context of the situation.

For example, at Yahoo!, every time we’d engage with a new prospect, we’d fully research their history (via Hoovers, stock ticker, their website), news coverage of the company, bios of individuals in the meeting and the competitive landscape.  I’d budget about three hours for a thirty minute meeting.  I’d combine all the research into a ‘parse‘ – short for a parsed up brief of the company and participants in the meeting. Leer más “Get smart before your next meeting or presentation”

Mark Hurd Had The Lowest Employee Approval Rating (34%) Of Any Major Tech CEO

Softcore-porn-actress-turned-marketing-consultant Jodie Fisher wasn’t the only person who failed to be enamored by HP CEO Mark Hurd, who was forced to resign as a result of an investigation into his relationship with Ms. Fisher. According to Glassdoor, a site where employees can anonymously rate companies and CEOs, Hurd had the lowest employee approval rating of any major tech CEO. Only 34 percent of self-described HP employees on the site approved of his performance, and 66 percent disapproved.

In comparison, Steve Jobs has a 98 percent approval rating among Apple employees, Cisco CEO John Chambers has an 81 percent approval rating, and Hurd’s tennis partner and defender, Oracle CEO Larry Ellison, has a 78 percent approval rating. Even Yahoo CEO Carol Bartz (56%) and Microsoft CEO Steve Ballmer (52%) are more loved by their employees than Hurd.


Softcore-porn-actress-turned-marketing-consultant Jodie Fisher wasn’t the only person who failed to be enamored by HP CEO Mark Hurd, who was forced to resign as a result of an investigation into his relationship with Ms. Fisher. According to Glassdoor, a site where employees can anonymously rate companies and CEOs, Hurd had the lowest employee approval rating of any major tech CEO. Only 34 percent of self-described HP employees on the site approved of his performance, and 66 percent disapproved.

In comparison, Steve Jobs has a 98 percent approval rating among Apple employees, Cisco CEO John Chambers has an 81 percent approval rating, and Hurd’s tennis partner and defender, Oracle CEO Larry Ellison, has a 78 percent approval rating.  Even Yahoo CEO Carol Bartz (56%) and Microsoft CEO Steve Ballmer (52%) are more loved by their employees than Hurd. Leer más “Mark Hurd Had The Lowest Employee Approval Rating (34%) Of Any Major Tech CEO”

Yahoo! desiste de competir con Google y Microsoft


Image representing Yahoo! as depicted in Crunc...
Image via CrunchBase

La presidenta ejecutiva de la empresa, Carol Bartz, dijo que Yahoo! seguirá modernizando sus sitios hasta mediados del 2011. La compañía perdió usuarios a pesar de una millonaria campaña de publicidad

Bartz dijo a analistas en una conferencia que Yahoo! está enfocado en incorporar a su red de más de una docena de sitios más medios sociales, video y contenidos locales. La red incluye sitios de compras, deportes y finanzas.

La ejecutiva agregó que Yahoo! no planeaba seguir a rivales como Google y Microsoft, que han desarrollado sus propios aparatos o sistemas operativos para teléfonos inteligentes.

“No quiero tener un equipo móvil. No quiero estar de ese lado del negocio”, dijo Bartz. “Queremos tener las mejores aplicaciones”, añadió. Leer más “Yahoo! desiste de competir con Google y Microsoft”

Yahoo Heads to FarmVille

By BRAD STONE

It’s investor day at Yahoo, so the Web portal is talking to Wall Street analysts, sharing company strategy and unveiling a bit of news: it just signed a partnership with fast-growing gaming startup Zynga to bring Zynga’s popular social games to its site. That means Yahoo’s 600 million users will soon be able to access and and play Zynga games like FarmVille and Mafia Wars on Yahoo properties such as Yahoo.com, Yahoo Mail and Yahoo Games – that is, if they are not already playing those games on Facebook.


Image representing FarmVille as depicted in Cr...
Image via CrunchBase

By BRAD STONE

It’s investor day at Yahoo, so the Web portal is talking to Wall Street analysts, sharing company strategy and unveiling a bit of news: it just signed a partnership with fast-growing gaming startup Zynga to bring Zynga’s popular social games to its site. That means Yahoo’s 600 million users will soon be able to access and and play Zynga games like FarmVille and Mafia Wars on Yahoo properties such as Yahoo.com, Yahoo Mail and Yahoo Games – that is, if they are not already playing those games on Facebook. Leer más “Yahoo Heads to FarmVille”