Advertising on Social Media via Nielsen


 

The Nielsen 2012 State of Social Media report was released earlier last week. I previously went over the report’s findings about the largest social networks of 2012. The report also contains some interesting information about advertising on social media and what it means for consumers.

Consumer Sentiment towards Social Media Advertising

Nielsen found a surprising statistic about consumer sentiment towards social media advertising. Nearly one-third of users believe that ads on social media sites are more annoying than other ads online. Social media isn’t supposed to be annoying. It’s supposed to be meaningful.

There are a few things this statistic tells me. Number one is social integration. In an attempt to make advertising more social, many social networking sites “hide” advertising within other content. An example of this is promoted trends on Twitter. These ad units are tied into other trends and tweets on Twitter. To some consumers, this might appear to be deceptive. The result is an annoyance and distrust of the brand advertising, when it should in fact be upon the social network.

This number also tells me some businesses aren’t using social media advertising correctly. Many social media platforms offer robust targeting options to their advertising. The goal is to display the right ads to the right people. Many businesses fail at this, and the result is irrelevant and sometimes irritating ads. It becomes frustrating when you see an ad in a language you don’t speak, an area you don’t live in (I’ve had ads for NYC bars in Facebook), and when the ads surely shouldn’t be targeting someone your age. Businesses can avoid this frustration by developing targeting strategies that make sense.

Finally, there is the aspect of spam and quality businesses advertising. For example, I have noticed a big drop in quality brands advertising on Facebook. The more lesser quality businesses advertising on a site, the less likely consumers will find these ads trustworthy and relate able. The result is a drop in engagement and an increase in frustration. It’s up to social media sites to develop ways to increase the quality of ads being served on their own sites.

Consumer Actions after Seeing Social Media Advertising Leer más “Advertising on Social Media via Nielsen”

Twitter Hack: 5 Ways to Automate Twitter | by Thomas Samph


http://socialmediatoday.com/

About Thomas Samph
Writer
Grovo Learning Inc.

When IFTTT launched in late 2011, tech publications lauded the startup as a haven for nerds. Almost a year later, the same may be true for IFTTT, a website that connects digital channels, from RSS feeds and social networks to cell phones and email clients, into an “If This Then That” formula. But these days, IFTTT is catching a lot more commercial success, in part due to its simple, powerful and easy-to-use interface, but mostly because it simplifies everything.

In celebration of simplifying social media, here are the top 5 ways that IFTTT Twitter automations can simplify your life:

1. Automatically greet a new Twitter follower
Instead of sending messages to new followers individually thanking them for following you, use this IFTTT recipe. First, connect the Twitter channel to IFTTT, then enable the recipe and customize the message that’s sent to new followers. In using IFTTT, you can turn recipes on and off as you like, so if the recipe isn’t working as you’d like it, just turn it off to edit it, then turn it back on when you’re ready.
Leer más “Twitter Hack: 5 Ways to Automate Twitter | by Thomas Samph”

Why We Pin It? Takeaway Lessons from Pinterest | by David Urmann


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Pinterest is now the third largest social network. It’s ahead of both Linkedin and Google+, as measured by number of users, according to a new report from Experian. Its rapid success has led to a proliferation of clones. Will any of them come anywhere close to garnering the same attention? If they do, it won’t be because they just copycatted Pinterest, it will be because they understood and integrated the same formula for success. Let’s take a closer look at 6 key factors driving the success of one of today’s largest social networks..

1) Continuous Involvement – Most social networks have you create a profile and once you’re done filling out your basic sign-up data that’s literally the end of the engagement process. The signup process at Pinterest is just that and then the real fun begins.

2) Self Expression – On the surface Pinterest appears to be just about pining individual pictures to boards. However, this is one case where the sum is greater than the parts. Your complete collection of boards and pins can effectively highlight an individual’s tastes and style all in one web page. The information conveyed about your personality by your Pinterest profile is a leap ahead of the text based information that other social networks compile when it comes to actually capturing some essence of your character.

3) Social Feedback Loop (…) Leer más “Why We Pin It? Takeaway Lessons from Pinterest | by David Urmann”

Engagement ain’t nothing but a number. Why 1% Isn’t Good Enough

The headline calls attention to everything that’s wrong with how businesses measure engagement in social media today. Businesses that invest any level of marketing resources in networks such as Facebook, Twitter, Google+ and the like (get it?) are being groomed to focus on soft metrics instead of the relevant activity that signals the strength and worth of a community. By weighing conversations, interactions, and views, businesses are fed raw numbers that demonstrate KPIs but they do not offer the insights necessary to glean ROI or deep understanding of what people do and do not want, need, or value. And that’s part of the problem as marketers and developers are focusing on stimulating movement, which by default becomes a game of competing for attention, moment by moment.

A recent study published by Ehrenberg-Bass Institute, an Australia-based research group found that less than 1-percent of Facebook “Fans” actually engage with brands. Researchers looked at the top 200 brands using Facebook’s “People Talking About This” metric as a proportion of overall fan growth over a six-week period in October 2011. As a result, the team discovered that the percentage of People Talking About This compared to overall fans was only 1.3%. While this metric and approach is only one way to measure supposed engagement, the truth is that even by Facebook’s own standards of measurement, marketers are already boxed into a reporting process where each report serves as a benchmark for future activity. That’s the problem though. Engagement is confused with incidents and not outcomes or influence, the ability to cause desired effect or change behavior.


 

http://socialmediatoday.com

The headline calls attention to everything that’s wrong with how businesses measure engagement in social media today. Businesses that invest any level of marketing resources in networks such as Facebook, Twitter, Google+ and the like (get it?) are being groomed to focus on soft metrics instead of the relevant activity that signals the strength and worth of a community. By weighing conversations, interactions, and views, businesses are fed raw numbers that demonstrate KPIs but they do not offer the insights necessary to glean ROI or deep understanding of what people do and do not want, need, or value. And that’s part of the problem as marketers and developers are focusing on stimulating movement, which by default becomes a game of competing for attention, moment by moment.

A recent study published by Ehrenberg-Bass Institute, an Australia-based research group found that less than 1-percent of Facebook “Fans” actually engage with brands. Researchers looked at the top 200 brands using Facebook’s “People Talking About This” metric as a proportion of overall fan growth over a six-week period in October 2011. As a result, the team discovered that the percentage of People Talking About This compared to overall fans was only 1.3%.  While this metric and approach is only one way to measure supposed engagement, the truth is that even by Facebook’s own standards of measurement, marketers are already boxed into a reporting process where each report serves as a benchmark for future activity. That’s the problem though. Engagement is confused with incidents and not outcomes or influence, the ability to cause desired effect or change behavior.

Businesses Take a Medium’alistic Approach Leer más “Engagement ain’t nothing but a number. Why 1% Isn’t Good Enough”

The 4 P’s Redefined: Social Media Now Rules Promotion


http://socialmediatoday.com
social media as promotion

Most business owners are familiar with the 4 P’s: Product, Place, Price, and Promotion. The 4 P’s are widely used to define a company’s “marketing mix,” a general phrase used to describe the different kinds of choices organizations have to make in the whole process of bringing a product or service to market. The three basic objectives of promotion are to 1) present information to consumers as well as others, 2) increase demand for a product (or service), 3) differentiate a product.¹ If managed properly, companies can use social media to accomplish all three objectives more efficiently and less expensively than any other means available.

SOCIAL MEDIA-AS-PROMOTION Leer más “The 4 P’s Redefined: Social Media Now Rules Promotion”

Google Drive and the Future of Your Online Marketing | Social Media Today


See on Scoop.ithuman being in – perfección

The introduction of Google Drive Google’s free Cloud Storage service should have little to do with business and marketing. Storage is like a tool, no different than say a spanner, and when was the last time you saw the launch of a new spanner bringing into question the marketing strategy of the car repair business?

Yet, this is exactly what is happening here. The reason for this is that the launch of GDrive is the clearest signal yet that Google has transitioned from a company which used to make great products we all loved to use to a company that is building an ecosystem we are all being herded into.

Now vertical ecosystems are nothing new. Apples is one, Facebook another and Amazon yet a third. There is some overlap amongst them and some competition but each is geared to do specific things and do them well. Google is unusual in that it’s creating a vertical which is as wide and deep as the web itself. The Google environment different because Google links everything to search.

Google Drive, for instance, allows businesses to enjoy true Cloud portability with on-the-go device synching totally free. The 5GB storage can easily be increased for a competitive monthly fee, GDrive integrates instantly with Google Docs and unlike any other Cloud storage solution to date this becomes a truly Personal Cloud one by allowing selective collaboration of anything in it.

From a business point of view this is great. Google’s computing power coupled to free or very low costs makes for a proposition that is truly hard to resist and that is exactly the problem. Unlike any other ecosystem out there, Google’s environment is search and website ranking sensitive. As Google collects information its different services cross-reference it in ways which they didn’t a month or so ago before the company changes its privacy rules and this is now leading to the building of internal authority rankings for users much the same way that websites had a PageRank. Leer más “Google Drive and the Future of Your Online Marketing | Social Media Today”

Discussion: The Heart of Small Online Communities | Social Media Today


See on Scoop.ithuman being in – perfección

The notion that discussion is the foundation of community is not a new one. In fact, it’s fairly consistent theme with the some of the most influential bloggers dealing with community management, including Richard Millington over at FeverBee and Patrick O’Keefe at iFroggy. Despite the fact that it’s a topic that has been written about extensively, it’s important enough that I think it’s excusable to be repetitious.

Beyond that, however, I think it is incredibly important for small online communities. Much of the excitement and attention in community management these days is focused on brand-related communities and particularly the B2C space. There’s a lot of discussion about user generated photos, art, and video. There’s a lot of excitement about contests and gamification. And there’s plenty of advice and strategy around content generation and planning. But as someone whose primary focus is on smaller online communities, and specifically communities run by associations or clubs, I often feel that much of this is not relevant, or at least is not where the primary focus should be.

The communities that I am most interested are more about sharing information and learning from one another. Discussion is clearly the most important type of interaction in this environment, but even I sometimes overlook it. At AssociCom, we think think we have some pretty good tools for content aggregation and social curation. These are necessary tools if you have a community in which information sharing is going to be a significant activity. So when describing AssociCom to people we often put a lot of focus on these. However, we sometimes fail to point out that even for information sharing, it is generally not the sharing itself that makes the community vibrant, but the discussions that spring up around that information. And this really is reflected in the way that we built it because content items actually serve as the locus for discussions; we just sometimes forget to point out to people how significant that is. Leer más “Discussion: The Heart of Small Online Communities | Social Media Today”

InfoGraphic: Great Trends in Mobile


 

socialmediatoday.com

The folks at CultureLabel.com recently put out this fabulous infographic that shows how quickly mobile has become a mainstay of our everyday reality. In fact, it represents a potential paradigm shift for consumers and businesses alike, both in our personal and professional lives.

Global Mobile Trends

Of course, 87% of the planet’s population does not really possess a mobile phone, since we know many people who own two or more devices, some for personal reasons or for various businesses, not to mention companies who carry fleets of devices to be shared in various occasions. Nevertheless, few industries can boast similar double-digit growth and expect the same in 2012! In fact, experts say by end 2012 there will be more mobile phones in circulation than people on this planet… Leer más “InfoGraphic: Great Trends in Mobile”

It Takes Courage | Social Media Today


Via Scoop.ithuman being in – perfección

It’s inevitable that I will get the question. You’d think by now that I would learn to expect it…that I would prepare for it…or have a response that would be purely second nature. But I don’t. I’ve no standard answer that automatically inspires anyone in the moment to take action. And, to this day, I neither expect the question nor do I have a rehearsed or standard riposte committed to memory.

So what is “the question?”

The question faces those who see disruption all around them. They believe survival requires change and they aspire to fight for transformation. But, at some point in their quest to pursue a new course, a direction in which they deeply believe, they will ask reluctantly, even desperately, “How do I convince others to see what I see” or “how can I get those in control to recognize the importance of what’s happening around us so that we can move forward in the right direction?”

While my response in each moment always attempts to zero-in on the individual circumstance, the truest, most genuine answer that I can share is that…to bring about change does not take technology, it takes courage. And, this is why change is not a commodity. Change is not easy nor is it formulaic. But I can say this with the utmost conviction, change.is.inevitable and it is yours to define.

We live in disruptive times. As such, everything we know transcends into everything we once knew. How we communicate, connect, discover, learn and share is changing. New and emerging technology is becoming increasingly relentless and it is forcing evolution or complete transformation. And, it touches your personally and professionally. In our own way, we each are gravitating toward dissonance or disarray and it can be distressful. As students, parents, role models, employees, managers, entrepreneurs, artists, or some or all of the above, we will at some point collide with disruption. And in that moment, we will have a choice to make. We either fall down, choose to embrace change, or we will see the possibilities beyond what’s immediately apparent to pave the way toward a more meaningful outcome. Leer más “It Takes Courage | Social Media Today”

10 Reasons Business Blogging is Better than Facebook [Infographic] | ***POST DESTACADO***


Posted by:Patricia Redsicker
http://socialmediatoday.com
This Friday’s infographic compares business blogging with Facebook and builds a case as to why blogging is the better marketing strategy.
Now I’m a HUGE Facebook fan myself (especially with the new Timeline!) but if you’re not blogging, you’re missing out on some important business benefits! In addition trying to build your own brand on someone else’s territory is always risky.

Going by my own experience, here are 10 reasons why business blogging is better than Facebook… Leer más “10 Reasons Business Blogging is Better than Facebook [Infographic] | ***POST DESTACADO***”

Facebook Timeline for Brands: 10 Things to Get Right

It’s here! This week Facebook finally unveiled the arrival of timeline for brand pages. A long-awaited change to the layout of Facebook pages, much welcomed by some and resistingly sneered at by others. With the announcement comes a number of significant changes to the overall format, navigation and visual layout of brand pages, including the introduction of, believe it or not, a ‘timeline’ running throughout the page and replacing the much-loved Facebook wall.

Gone too is the emphasis on landing pages, something which will no doubt come as a surprise for many brands, particularly those who invested time, resource and budget towards designing, creating and tweaking a welcome tab to present fans and new visitors with the perfect starting point and latest promotions. In light of this, one of the key features available for brands is the ability for posts to be ‘pinned’ to the top of their Timeline, with ‘pinned’ posts remaining as the first post seen until a new post is ‘pinned’ in its place.

Many page admins will see this area as the perfect place to do what landing tabs of old achieved, i.e. highlighting current promotions, news, products and campaign content, as well as providing visitors with a starting point for the page.
With Facebook announcing the 30th March as the automatic switch over date when all pages will change to Timeline, below are 10 key things brands should be focusing on in the weeks leading up to the switch…


http://socialmediatoday.com
Posted by:George Guildford






It’s here! This week Facebook finally unveiled the arrival of timeline for brand pages. A long-awaited change to the layout of Facebook pages, much welcomed by some and resistingly sneered at by others. With the announcement comes a number of significant changes to the overall format, navigation and visual layout of brand pages, including the introduction of, believe it or not, a ‘timeline’ running throughout the page and replacing the much-loved Facebook wall.

Gone too is the emphasis on landing pages,  something which will no doubt come as a surprise for many brands, particularly those who invested time, resource and budget towards designing, creating and tweaking a welcome tab to present fans and new visitors with the perfect starting point and latest promotions. In light of this, one of the key features available for brands is the ability for posts to be ‘pinned’ to the top of their Timeline, with ‘pinned’ posts remaining as the first post seen until a new post is ‘pinned’ in its place.

Many page admins will see this area as the perfect place to do what landing tabs of old achieved, i.e. highlighting current promotions, news, products and campaign content, as well as providing visitors with a starting point for the page.

With Facebook announcing the 30th March as the automatic switch over date when all pages will change to Timeline, below are 10 key things brands should be focusing on in the weeks leading up to the switch… Leer más “Facebook Timeline for Brands: 10 Things to Get Right”

Create a Buzz on LinkedIn — Without Buzzwords

Instead of stuffing your profile with buzzwords, use the new year as an excuse to clean out your profile and improve the way in which you showcase yourself. Highlight your skills, previous roles you’ve had and recommendations from those who’ve worked closely with you as key starting points to a better LinkedIn profile.


Melanie Wright | http://socialmediatoday.com

Since it’s early in the year and many of you have made resolutions to really use your LinkedIn profiles this year, we thought it would be a good idea to go over what NOT to do.

This past December, LinkedIn posted a blog that listed the top 10 overused buzzwords in LinkedIn profiles in the United States. At first glance, it’s easy to see how users get confused with the term “buzzword.” After all, it does sound like a good thing to use them to set you apart from the crowd. Unfortunately, that’s not the case.

According to LinkedIn the top 10 most overused buzzwords in 2011 were:

Business Blogging: Are You Over-Thinking It?

The thought of blogging terrifies many of my clients. Not too long ago, it terrified me too. Just like anything new or different, it’s the fear of the unknown that often gets the best of us. Some of the top blogging fears include: being unfamiliar with technology, having enough time, developing interesting content, and not knowing how to get started. These fears are conquerable. Here are some tips for overcoming them.


Rachel Strella | http://socialmediatoday.com

The thought of blogging terrifies many of my clients. Not too long ago, it terrified me too.  Just like anything new or different, it’s the fear of the unknown that often gets the best of us.  Some of the top blogging fears include: being unfamiliar with technology, having enough time, developing interesting content, and not knowing how to get started. These fears are conquerable. Here are some tips for overcoming them.

  1. Just get started.  This is the toughest part for many. Simply create a blog and dig in.
  2. Pick a platform. I highly recommend WordPress. It’s easy-to-use, customizable, and optimizable.
  3. Make a commitment. You don’t need a marriage license to blog; you just need some dedicated time. If you’re a beginner, start with a bi-weekly blog and work your way to a weekly blog.
  4. Write.  Many beginners struggle with what to write about. Start with what you and others find most interesting about your business. A big “ah-ha” came out of a recent client meeting I had: most of the time you already know what to write, you just need to put it on paper!
  5. Establish an editorial calendar. Determine a list of topics you’re knowledgeable about and think about some of the most common questions you receive. Then, build a monthly or quarterly calendar that includes blogs on these topics and how to integrate the blogs with social media, email marketing, and traditional marketing… Leer más “Business Blogging: Are You Over-Thinking It?”

Communities are Bullsh*t

Some brands are inherently more “Social” than others. There are varying amounts of success one can have with building a community, and I understand a lot of you have had some wins you would consider big. This article is not meant to discredit your efforts, but more importantly to show many of you that your focus shouldn’t always be on community building. There is a tremendous amount of time that goes into organically building a community. Are you seeing the return? Imagine if your primary focus of all that time were to dominate the first page of Google for an organic search of your brands name. Have you even searched your brands name? What types of reviews show up? Do they dominate the entire page when searching for them by name? Start there, and then plan accordingly. You may find that your time is better spent elsewhere.


Posted by: Andy Gonzalez 


Communities are Bullsh*t

Communities are bullsh*t. That’s right, I said it. Go ahead … think about that Twitter page you manage. Consider the amount of time it took you to build your first 100 followers, let alone your first 1,000. You are feeling pretty high about your ability to grow a “community”, aren’t you? I hate to burst your bubble, but for all your efforts (I know the hard work firsthand) how much is that “community” affecting your brand’s bottom line? Chances are, not a whole lot.

For most Social Media professionals, the dreaded words “Return On Investment” are difficult to explain. Time-and-time again, I’ve read blogs and watched videos of people talking above the clouds with fluffy words like “brand awareness,” “community,” “curate” and “conversation.”

A popular response to people requesting the ROI of a community management campaign is, “it’s difficult to show the ROI of a conversation.” I completely agree with that statement, because there is none.

Recently, Mashable posted an article that stated 51% of consumers are more likely to buy from a brand that they follow / like. Well duh! Was that really news to any of you? If you like or follow Subway, it is likely because you first tried a Subway sandwich – not the other way around. Leer más “Communities are Bullsh*t”

Social Media Tools & Tech – 15 Tips to Not Lose Your Mind!

However, most shocking was seeing QR codes on LinkedIn and Facebook avatars. Really folks? Come on! Why on earth would you use a “code” in the place of a branding and human connection opportunity? There is NOTHING about the QR code that is going to connect me to your brand. It takes at minimum 6-7 brand touches for me to remember anything about you. Why would you waste such valuable online real estate on a code that to the human eye and remembering brain looks no different than all the other folks doing the same thing?

I am a believer in leveraging technology, cool gadgets, widgets and even QR codes. However, I suggest only doing such when they can be used in a way that brings value to your audience and helps you better inspire and connect with them.


http://socialmediatoday.com
Posted by Pam Moore
_______________________________________________

sm stressed Social Media Tools & Tech   15 Tips to Not Lose Your Mind! I spent some time this evening cruising around Facebook, LinkedIn, Goolge+, Pinterest, and a few hundred other platforms. I had high hopes for finishing a couple blog posts but instead got lured in by the latest social news. You know how it is. Just as we get use to something it changes, a ticker is added, more of our activity gets shared, a new social network is born, mobile app launched and the list goes on.

As I wasted my night away in social slacker land with all my fellow slacker geeks I was amazed at how many people are simply losing their mind. I guess I am so close to all of it that I forget how many business leaders, entrepreneurs and consumers are still learning.

I saw everything from spammy Facebook, Pinterest & LinkedIn pages to a landing page that guaranteed me a first page Google ranking. Leer más “Social Media Tools & Tech – 15 Tips to Not Lose Your Mind!”