The American Customer Satisfaction Index independently measures customer satisfaction with top-selling smartphone brands available to U.S. consumers. The customer satisfaction benchmarks are based on randomly sampled interviews with current smartphone users. The study expands ACSI coverage of the cell phone industry to provide ACSI clients with detailed customer satisfaction data at the brand level for the rapidly growing smartphone market.
July 31, 2013
|Smartphone Customer Satisfaction 2013|
|Galaxy S III||Samsung||84|
|Galaxy Note II||Samsung||84|
|Droid Razr Maxx HD||Motorola Mobility||80|
|Galaxy S II||Samsung||78|
|Droid Razr||Motorola Mobility||77|