Introverted startup founders struggle with everything from investor pitches to making introductions at a networking event. How do you let go of the fear?
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How often do you Google yourself? Are you aware of the online reputation that you or your business have? Do you keep tabs on all the web properties that people could find?
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I wish had the proverbial nickel for every participant in one of my sessions who has approached me after the program with a comment that began, “Have you got a minute for a question? My boss and I just don’t get along. We need to have a conversation, but he/she…” From there, the story and details diverge.But here’s the commonality: The conflict has been ongoing, stress has clearly altered productivity and results, and both parties have crashed against a communication barrier that seems insurmountable.
If you find yourself in that same predicament, consider these tips for a straightforward conversation that helps you break through that wall of hard feelings and misunderstandings.
1. Realize that two sides can be right. Conflict is not a competitive sport. The other person does not have to lose for you to win.
2. Communicate what happened, what you have concluded about what happened, and how you feel about what happened. Then listen for the same information from the other person. You will uncover hidden invalid assumptions, wrong interpretations, and inaccurate information.
3. Make a conscious choice about whether you will accommodate, compromise, overpower, or collaborate to come to resolution. Backing people into a corner rarely serves good purpose. But you yourself may decide to accommodate the other person’s wishes to “bank a favor” when something is not all that important to you. Remembering that you have a choice in the matter helps.
4. Define areas or issues that you agree on and move forward from there. Refocus on your goal rather than the obstacle. Leer más “Communication Skills: Top 10 Tips for Tough Conversations With Your Boss, Business Partner, Or Best Bud”
The Chinese consumer has always had a voracious appetite for technology and innovation. More than a decade ago, every teenager on a city bus could be seen furiously texting on a mobile phone. It’s no surprise that well over 550M Chinese are online, over 400M are connecting via mobile, and over 300M of those are now on social media. Leer más “The Top 5 Chinese Social Networks”