- Chinese study finds employees are happier, and more likely to stay at a company, if their leaders clearly indicate social values
- Employee loyalty related to whether a leader’s personal social values matched his or her outward statements
- But middle management pick up quickly if there’s dissonance between what a CEO says and does
- And “it’s a given” that business leaders should “know how to make money”
(CNN) — New research shows that managers can benefit from bringing values into the workplace, as long as they do it right.
A study of CEOs and their middle management in China found that employees were happier, and more likely to stay at a company, if their leaders clearly indicated social values — but also followed through in their private actions.
The study of CEOs and their underlings’ happiness was carried out by W. P. Carey School of Business Management Professor Anne S. Tsui, Ping Ping Fu of the Chinese University of Hong Kong, Jun Liu of Renmin University of China, and Lan Li of Chinese Entrepreneur Survey System.
Over the course of five years, Tsui and her collaborators studied CEOs and their subordinates at 42 companies in China. They asked both groups about the CEOs’ perceived values, and measured middle managers’ commitment to the company or likelihood of jumping ship.
They found that employee loyalty related to whether a leader’s personal social values matched his or her outward statements.
Tsui said that because corporate leaders communicate their values through every-day actions, typically middle managers can’t help but pick up on their bosses’ values. Sigue leyendo