Nielsen’s Tops of 2011: Digital

http://blog.nielsen.com/nielsenwire/online_mobile/nielsens-tops-of-2011-digital/

December 28, 2011

As 2011 comes to a close, Nielsen reviewed the top online destinations, social media sites, and smartphone devices. Google was the most-visited U.S. Web brand, while Facebook held its lead among social networks and blogs. Smartphones were popular in 2011, making up the majority of new phone purchases with Apple as the top smartphone manufacturer and Android as the leading OS.

Top 10 U.S. Web Brands in 2011
Rank Web Brand Avg # of Unique Visitors (000)
per month
1 Google 153,441
2 Facebook 137,644
3 Yahoo! 130,121
4 MSN/WindowsLive/Bing 115,890
5 YouTube 106,692
6 Microsoft 83,691
7 AOL Media Network 74,633
8 Wikipedia 62,097
9 Apple 61,608
10 Ask Search Network 60,552
Source: NielsenData from January – October 2011, Home and Work Computers. Ranked on average monthly unique audience.

Read as: During 2011, 153.4 million U.S. people, on average, visited Google sites from home and work computers

Top 10 U.S. Social Networks & Blogs
Rank Web Brand Avg # of Unique Visitors (000)
per month
1 Facebook 137,644
2 Blogger 45,712
3 Twitter.com 23,574
4 WordPress.com 20,357
5 Myspace.com 17,935
6 LinkedIn 17,020
7 Tumblr 10,879
8 Google+ 8,207
9 Yahoo! Pulse 8,063
10 Six Apart TypePad 7,793
Source: NielsenData from January – October 2011, Home and Work Computers. Ranked on average monthly unique audience.

Read as: During 2011, 137.6 million U.S. people, on average, visited Facebook from home and work computers

Sigue leyendo

SenTab, compartir enlaces entre diferentes dispositivos

SenTab es un complemento para Google Chrome y Safari (y también hay una versión iOS), que nos permite enviar enlaces entre diferentes dispositivos y ordenadores.

Por ejemplo, estás viajando y ves unos artículos interesantes que te gustaría leer cuando llegues a tu casa en el ordenador. Tratar de recordarlo puede ser todo un desafío, mas si tenernos una agenda ocupada. Pero con SenTab puedes sincronizar diversos dispositivos, enviando y compartiendo enlaces, sin ningún problema. Sigue leyendo

Los consumidores buscan información sobre productos a través de sus smartphones

Escrito por Natalia Siverio
http://blog.antevenio.com/2011/12/consumidores-buscan-informacion-productos-smartphones/

tablets_smartphonesRealizar compras, investigar antes de adquirir un producto y buscar información a través de un dispositivo móvil son prácticas cada vez más habituales entre los usuarios de tablets y smartphones.

En el último informe realizado por PowerReviews, se indica que el 33% de los consumidores de Estados Unidos ha buscado en los últimos tres meses, productos, ofertas especiales o información sobre horarios o ubicación de una tienda a través de su dispositivo móvil.

Otra práctica llevada a cabo por más de un 30% de los usuarios de smartphones es escanear códigos QR para comparar precios y para obtener más información sobre un producto específico. Aproximadamente el mismo porcentaje de consumidores ha tenido acceso a cupones promocionales para cambiar en una tienda.

Más del 30% de los consumidores, además, utiliza sus teléfonos inteligentes para comprobar reseñas de un producto o navegar por una tienda online para encontrar específicamente un producto de interés. Otro 29% de los usuarios ha recurrido a su smartphone para comparar precios.

El marketing de afiliación aplicado a las redes sociales

Escrito por Carla Flores
http://blog.antevenio.com/2011/12/marketing-afiliacion-aplicado-redes-sociales/

marketing-de-afiliadosEl mercado de la afiliación en España versa, cada vez más, sobre el comportamiento del consumidor y el objetivo de las redes de afiliación. Los afiliados son intermediarios que trabajan a comisión, para una o múltiples marcas, en función de unos resultados: click, venta o registro. Con la evolución de las redes sociales, es inevitable hablar de afiliación sin asociarlo a redes sociales. Cuatro expertos en la materia han anticipado las tendencias del mercado para el año 2012.  “El marketing de afiliación aplicado a las redes sociales” ha sido uno de los talleres que ha organizado FICOD 2011 y que ha moderado Antevenio.

Todos coinciden en que el modelo de decisión de compra ha cambiado. Se ha pasado de un modelo de publicidad a uno basado en la influencia. Nos enfrentamos a un proceso de socialización de la compra. Es decir, desaparece la idea clásica del anunciante donde los usuarios van a su página, y surge la necesidad de ir donde van los usuarios.

Tanto Javier Recuenco, Team Leader de Zanox, como Cristóbal Álvarez, International Business Development de AntevenioPedro Ojeda, Director de medios de España, Portugal y LatAm de TradeDoubler, concuerdan en que hay un valor económico ligado al fan en las redes sociales. Aunque para los afiliados sea difícil llevar el usuario a la marca y, para la firma sea complicado poner un precio, al final los seguidores aportan a medio-largo plazo una rentabilidad.

Pese a que los tres expertos defienden la idea  de que el uso de las redes sociales afecta a la afiliación, las explicaciones no siguen una misma línea. Javier Recuenco opina que es necesario captar la decisión de compra desde el momento de la prescripción ya que el usuario es el elemento más influyente. Cristóbla Álvarez, afirma que las redes sociales han ido más rápido que las de afiliación. Sin embargo, hay que aprovechar las oportunidades y facilitar las herramientas necesarias para que corra la voz. Sigue leyendo

The Importance of Mindfulness

For many people, the word “meditation” conjures up images of a two-hour “om” session in a room filled with candles, the scent of patchouli wafting through the air. While it would be nice if we all had a couple hours to focus on ourselves, and an unlimited incense budget, for most of us that’s not remotely the case. If you’re like me, your time is filled with work and family and all of the other little things that make up a day. You don’t have two minutes to meditate, it seems, much less two hours. But by learning to make do with the opportunities that present themselves throughout the day, you can find a few nice meditative interludes to help get you through your schedule.

The benefits of mindfulness are legion. Meditation and imagery are used to treat all sorts of physical ailments, and the stress-busting powers of mindful practice are becoming legendary. Western science is finally learning what Eastern practitioners have long known – the mind and body are inseparable, and paying focused attention to both has a positive impact on both physical and mental health.

“Sure,” you say, “I’d love to meditate. That all sounds great. But, I’m too busy just getting through my day to sit cross-legged in some room, humming to myself. That’s for gurus and retired people!” Luckily, you don’t need two hours, you don’t need to sit cross-legged, and you don’t even need a room. There are ways that you can gain the positive, healthful, relaxing benefits of meditation without even missing a beat in your busy day. I call this “Menial Mindfulness.” Sigue leyendo

Planeta, Sociedad, Mercado

por joan jimenez
http://www.spoonch.com/2011/12/planeta-sociedad-mercado/

1. Planeta
Solo tenemos un planeta de la misma manera que solo tenemos una vida. Si educáramos nuestra capacidad de escuchar, veríamos que la madre naturaleza nos enseña que la manera más simple y eficaz de gestionar todas las cosas, es convertir nuestros pensamientos y nuestras acciones en nutrientes en lugar de abandonarlas como residuos. Conectarse verdaderamente al mundo no es enchufarse a la última herramienta tecnológica, sino entender que nuestro planeta es por encima de todo nuestra casa común y no solo una tienda.

2. Sociedad
En una sociedad de consumo, las marcas son cultura y deben ejercer este poder cultural con responsabilidad social, siendo conscientes de su papel directo y determinante en la construcción de nuestro futuro común y entendiendo la ética y honestidad como una inversión, ya que los consumidores son cada vez más inteligentes y exigentes ante las marcas sin valores reales.

3. Mercado
La Cultura basada en el Interés Propio, el Mercado y el Corto Plazo se muestra cada vez más insostenible en un mundo en el que todo está conectado con todo. Se requiere con urgencia de un cambio consciente en nuestras prioridades como individuos para que las prioridades de nuestro mundo y nuestra realidad, cambien. Los empresarios, los directivos, los branders, los marketers, los emprendedores, los publicistas, los diseñadores, los creativos, los consultores, los comunicadores… tenemos la oportunidad de ser los primeros en liderar la construcción de un nuevo marco común de esperanza colectiva basado en una simple evidencia: Sin Planeta no hay Sociedad y sin Sociedad no hay Mercado: En este nuevo paradigma, el orden de los factores sí altera el producto.

Share/Send files from Android mobile phones with Yousendit

http://www.dailybloggr.com/2011/12/sharesend-files-from-android-mobile-phones-with-yousendit/

Yousendit is one of the most used filed sharing service we know of. It has stood against the test of time, all these years, with its excellent service. And now, they have gone Android with their file sharing application.

Share and manage content anywhere with the YouSendIt mobile app for Android

Send files, share folders, and sign documents with the YouSendIt mobile app for Android — at work, on the road, or anywhere in between.

Modify files and upload them to the cloud. Any updates are instantly available on all your systems and devices. Save email attachments, open and modify documents, snap pictures or take videos—and instantly store them in the cloud.

Use your touchscreen to sign, send, or save secure e-signatures.

You always have access to what you need from your mobile device.

Check it out here.

9 Tools to measure your Twitter Influence & Reach !

http://www.dailybloggr.com/2009/06/9-tools-to-measure-your-twitter-influence-reach/

The fun part of Twitter is not always about having lot of followers. Of course, having more followers is good, but the real fun is in getting to know more people, sharing ideas, interacting with them and basically having lots of fun. Twitter’s “Opt in” mechanism makes sure that people fall in to similar groups and interact more with similar minded folks, thanks to the “unfollow” button.

Now, if you’ve been wondering how effectively have you been communicating with your followers, here are nine cool tools that will help you find out your reach, communication effectiveness, popularity and analyze your twitter usage statistics – let’s call it Twitter Power !

1. Find out whom you Re-Tweet most / active hours etc

Awesome analysis tool. Finds your your twitter frequency, whom you re-tweet most, whom you reply to most, what times you tweet most and lots more. TweetStats

tweetstats

2.  Find out your Reader Outreach Power

Great tool, a bit slow, but gives you data such as your tweet frequency on a graph, tweet re-tweet count, Readers Reach etc. Twitter Analyzer

analyzer Sigue leyendo

In Mobile Advertising, Does Size Matter?

Screen shot 2011-12-15 at 2.42.57 AM

It’s the motion in the ocean that counts, right? Wrong. Well, at least that’s how it looks when it comes to mobile advertising. (Look out, inneractive infographic below!) If you take Google at its word, then 2011 has been the year of the tablet. Or in their words, this year tablets “went mainstream”. Sure, Google would say that, as the creator of a rapidly-propagating mobile OS, right? Well, with total number of tablets sold expected to get close to 60 million by the end of the year, I think we may be able to give them the benefit of the doubt.

Of course, when it comes to advertisers and developers considering mobile platforms, the question of where revenue is going to come from — and just how much — is crucial. In terms of mobile apps, freemium is certainly here to stay, but mobile advertising, as you’ve heard, is growing like gangbusters, with U.S. advertisers expected to spend upwards of $1.23 billion on mobile advertising in 2011, a number that’s projected to increase to around $4.4 billion by 2014. Sigue leyendo

5 Reasons Why Live Chat is The Untapped Potential for Your Business

The trouble with online shopping is that many customers are disconnected from someone who can answer their questions in real time with precision. Rather than watching potential customers click away from their e-commerce sites, many businesses have been adding live chat support. As it turns out, live chat has the ability to provide the convenient answers that customers want, while also adding significant benefits to the staff and bottom line of companies.

In this post we’re going to get into why live chat can improve your business and tips on how to maximize its effectiveness.

1. Live Chat is Convenient for Customers

live chat is convenient

A study called “Making Proactive Chat Work” that was conducted by Forrester Research found the following:

“Many online consumers want help from a live person while they are shopping online; in fact, 44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a Web site can offer.

An online chat system provides customers immediate access to help. Wait times are often much less than a call center, and customers can easily multi-task while waiting. Additionally, the pain of having to dial a 1-800 number and navigate through a maze of numeric options is non-existent.

An ATG Global Consumer Trend study found that 90% of customers consider live chat helpful and an emarketer.com survey found that 63% were more likely to return to a website that offers live chat. The report goes on to say:

“62% reported being more likely to purchase from the site again. A further 38% of respondents said they had made their purchase due to the chat session itself. All these attitudes were even more prevalent among respondents who bought online at least weekly.”

2. Live Chat Cuts Down on Expenses

live chat cuts down expenses

Live chat software has consistently demonstrated that it can save on both employee task time and phone expenses. Some of the most notable cost savings are:

  1. Live chat reduces overall contact center costs by lowering average interaction costs.
  2. Increases efficiency by allowing live chat representatives to handle multiple chats simultaneously, thus reducing the need to hire more representatives.

With employees spending less time on the phone, they can multi-task during chat conversations and cut the waiting queue to a fraction of its former size when compared to a call center. Not only is this a process improvement but it increases the chances of overall sales (which we’ll get into next!). Sigue leyendo

7 Reasons to Rethink Your Blogging Strategy: New Research

By

social media researchIs your business working with bloggers?

Do you blog?

This article examines new research that shows blogging is here to stay.

Like many social media tools, blogs have seen a steady increase in numbers and influence over the last several years.

Note the growth charted by Invesp. On Dec. 2, 2011, that number was 178,637,835 (according to BlogPulse).

Number of Blogs Grows

blogs according to technorati14 million blogs were added since July 2011 (as of 12/2/2011).

If people are adding nearly 3 million blogs per month, surely this is a tool worth understanding and maximizing. That is the conclusion Technorati reached in their 2011 State of the Blogosphere Report.

In this report, bloggers fall into one of five categories:

  1. Hobbyist—Someone who blogs for fun and doesn’t report any income from blogging (this represents 60% of the study).
  2. Professional Part-time—These people typically blog to supplement their income and blog about personal musings or technology (approximately 9% of respondents).
  3. Professional Full-time—These individuals make their living by blogging, but typically work freelance (approximately 9% of respondents).
  4. Corporate—Corporate bloggers blog full-time as part of their job or are contracted to blog full-time for a company (8% of respondents).
  5. Entrepreneur—Entrepreneurs blog for a company or organization they own (13% of respondents).

***Please note that Technorati’s data is heavily skewed by the presence of 60% hobbyist bloggers—people who blog as a way to express themselves or influence their community, but don’t seek to make money. I will focus on results from the 40% of bloggers who have a business objective with their blogging.

#1: Bloggers are young, educated and experienced

Bloggers come from all over the world and span the age range. But with that diversity come some commonalities worth noting. (Go here to see all the statistical comparisons made by Technorati.)

Nearly 60% of bloggers are between the ages of 25 and 44.

ageMost business bloggers are ages 25-44, but nearly 50% of entrepreneurs are over 45. Sigue leyendo

The Entrepreneur’s Handbook: 101 Resources for First Time Entrepreneurs

Are you looking to take the leap into starting your own business in 2012? If you’re just starting to think about it, or if you have been planning it for a while, you still may have lots of unanswered questions. The following 101 resources will help you learn more about entrepreneurship, startups, small business, and much more.

Entrepreneurs & Startups Sigue leyendo

The Top 10 Brand Pages on Google+

 

Lauren Indvik
by
http://mashable.com/2011/12/21/top-10-brand-pages-on-google-plus/

 

 

Google+ launched brand pages just six weeks ago, but some brands have already amassed considerable followings on the social network.

This week, Zoomsphere, which tracks brand traction on social networks, released charts that rank brands by follower, activity and engagement counts on Google+. Below, we’ve highlighted the most-followed brand pages. To dive further into the rankings, see here.


10 Most Circled Brands Sigue leyendo

Facebook is not building Shadow Profiles of non-members, but must make privacy changes

Ireland’s Data Protection Commissioner has today announced the results of its investigation into Facebook’s data protection policies, and among other findings has announced that it is satisfied that Facebook is not building ‘Shadow Profiles’ of data about people who are not logged in to Facebook. Facebook has agreed to a number of changes related to privacy, however.

In October, Ireland’s Office of the Data Protection Commissioner said that it was to audit Facebook’s International HQ in Dublin in relation to complaints over the social network keeping copies of supposedly ‘deleted’ data. Additionally, the Europe vs Facebook campaign, claimed that Facebook was building up detailed profiles of non-members.

Austrian citizen Max Schrems drew attention to this practice keeping deleted data after requesting a copy of all the information Facebook held about him – something Facebook is legally obliged to comply with in the European Union. You can see how much data was revealed in this video. Sigue leyendo

Our obsession with social networks guarantees their advertising power

231050020_f29b2f749a_z
by
http://thenextweb.com/socialmedia/2011/12/22/our-obsession-with-social-networks-guarantees-their-advertising-power/

In a comScore study posted today, we are reminded of what we already knew; Facebook is an absolute beast when it comes to cornering people’s time online.

For example, this stat seemed so insane, I thought it was fake at first:

Social networking accounts for nearly 1 in every 5 minutes spent online in October 2011

Social networking is a hobby of 82 percent of the global Internet population, which sits at around 1.2 billion users. Just a reminder, Facebook has over 800 million users. Facebook most definitely owns social networking.

Stats and Thoughts

In October, Facebook reached more than half (55 percent) of the world’s global audience and accounted for 1 in every 7 minutes spent online around the world and 3 in every 4 social networking minutes.

Facebook’s users aren’t just loyal, they’re obsessed. These types of numbers show that the features that social network is building have one goal; to keep you on Facebook, and not let you leave. If you take a look at the most recent changes on the site, such as the Ticker and Timeline, they’re built to keep you digging into someone’s profile and content.

In October, Twitter reached 1 in 10 Internet users worldwide, growing 59 percent in the past year.

Facebook’s game is engagement, while Twitter is surging to touch as many people as possible. It’s safe to say that Twitter will never get anywhere close to the engagement numbers that Facebook has, and it doesn’t want them. With its latest redesign, the site is becoming easier to use, as Facebook is becoming more complicated. Twitter is betting that simplicity will win out, and eyeballs for any amount of time is key. The company actually has a shot to get more eyeballs in 2012 than Facebook if it stays focused and keeps being integrated into every mainstream property possible. Sigue leyendo

Natural Link Building 101

 

mappa_blog

Link building is one of the most important things you can do in terms of off-site search engine optimization. As you probably know by now, search engines like Google tend to rank pages higher in search results based on the number and quality of links to those pages. Essentially, the more links you have, the more likely you will be to rank well when someone searches for keywords related to your website. Some of the most common ways to build links to a website include the following:

  • Link Requests – This is where you simply ask another website owner to link back to your website. These are really hit or miss and depend on how well you can convince the website owner that your link on their website is beneficial to both them and their visitors.
  • Link Buying – This is the big no-no, yet it is still happening. Instead of politely requesting a link from a website owner, you approach them with a deal instead. Some consider it as advertising in the form of a link instead of a banner, but Google considers it a good reason to penalize a website.
  • Directories – There are a ton of directories out there – general directories, local directories, and niche based directories. Some will allow you to create a listing for free while others will charge a fee. The latter doesn’t constitute “bad link buying” even though you are paying for the link.
  • Content Links – There are a lot of ways to build links via content, from creating articles on article marketing networks to guest blogging with a link in your author bio.
  • Social Links – I’m not just talking about links in your social profiles (although we will get to those). This refers to all of the ways getting social online (blog comments, forum posting, answering questions, and using social media) can lead to links.

For this post, we’re not going to focus on the first three (requests, buying, or directories) but rather, the last two – content and social. Why? Because chances are you are already doing most of these right now, or know you should be!

The reason these two are so important is that they are not just about creating links for SEO value (although some will have some SEO value anyway). They are about creating links that people will be likely to click on, so instead of waiting for clicks and conversions from higher rankings in search results, you could be getting both immediately from the link itself! Sigue leyendo

Tipos de Marketing Viral

Extracto del libro El imperio digital de Leandro Zanoni 
El_imperio_digital   (PDF full download)

(…)Tim Berners-Lee: The World Wide Web - Opportun...

  • Reenvialo a un amigo

Consiste en un mensaje de correo en cadena que alienta al usuario a reenviarlo al resto de sus contactos. Dependerá
mucho del contenido del e-mail para que eso ocurra, ya que de lo contrario, el usuario no durará en eliminar el mensaje
y la cadena se cortará. Podemos dividir este tipo de marketing viral en dos grupos:

  • Deseado: Son muy efectivos los videoclips típicos de YouTube con contenido humorístico, que la gente reenvía asus contactos de manera espontánea. Muchos de estos clips son anuncios de televisión que luego circulan por Internet.

La cantidad de gente que recibe el mensaje vía Web puede ser mucho mayor que la gente que vio el anuncio original en
TV, ya que muchos clips son antiguos o fueron creados para emitirse en otros países.
A modo de ejemplo, podemos citar el caso de “Peter Capusotto y sus videos”, el ciclo de TV que se emitió por
Canal 7 durante 2007. El programa tenía un rating relativamente bajo (de 1 a 4 puntos, cuando los programas más vistos
de la TV superan ampliamente los 30 puntos) pero “Pomelo” (el personaje interpretado por Capusotto) fue elegido
como el personaje del año de la versión argentina de la revista Rolling Stone, que lo llevó a su portada.1 ¿Qué ocurrió?
Los clips de humor de Pomelo fueron subidos por los usuarios a YouTube y rápidamente fueron vistos y compartidos
por millones de personas. Sigue leyendo

The business of gaming

Thinking out of the box

Consoles are no longer the only game in town

THE IDEA BEHIND video games used to be simple. Nintendo, Microsoft, Sony, Sega and others sold consoles at a loss and made their money from the boxed games they produced for them. The punters, mostly young technophile men, bought the games from a shop, played them for a few weeks and then put them away.

Those customers are still around, but they have been joined by a plethora of others. New, more casual sorts of games are being picked up by a mass audience that would previously not have played at all. “In the past few years two things have changed,” says Mr Moore of Electronic Arts. “The first is the proliferation of platforms [on which to play games], and the second is that it’s become so much easier to call yourself a gamer.”

So the industry has branched out into a bewildering variety of sub-sectors and niches. At one extreme, companies in the traditional sector are still charging $50 or $60 for high-end console games with ultra-realistic graphics and cinematic game play. At the other, a shoal of smaller firms is developing simpler, more casual games aimed at a much larger and more diverse group of customers. In between, a mix of established firms and start-ups are testing new ways to develop games and new business models for selling them.

One of the biggest changes has been the rise of the mobile phone as a gaming device. Games specifically designed to be played on mobile phones already account for $8 billion of the $56 billion global games market, even though they typically sell at less than a tenth the price of a traditional console game. Such mobile games are simpler to play and require less time and dedication than the console titles. Their relatively low development costs and the fact that they can be downloaded over mobile networks bring them into impulse-buy territory, says Mr Harding-Rolls at Screen Digest.

Playing on the move

The potential market is huge. The number of mobile-phone subscriptions worldwide is over 5 billion. Last year 1.6 billion handsets were sold, a 31% rise on 2009. That is attracting attention from big, established firms such as THQ, an American publisher and developer of video games, and Square Enix, a Japanese publisher and developer that has a dedicated mobile division.

But many games for mobile phones are made by small start-ups, attracted by low entry costs. The best-known example is “Angry Birds”, released in 2009 by Rovio Mobile, a Finnish firm with just 55 employees. It is a light-hearted affair in which vengeful player-controlled birds hurl themselves at fortifications built by a group of egg-snatching green pigs. In terms of sales, it is among the most popular games ever made, with total downloads of more than 500m (the game is available in a free but limited edition as well as in a standard, paid-for version). By contrast, a console game is reckoned to have done well if it sells a couple of million copies.

Games are proving a popular application for mobile phones, and especially for the latest generation of smartphones such as Apple’s iPhone. PwC expects the market for such apps to grow from around $7 billion last year to $35 billion in 2015, and much of that growth is likely to be driven by games. They accounted for more than half of the 100 most popular apps for the iPhone in 2010 and make up a large chunk of the software market for other brands of smartphone too (see chart 1).

Online orcs

Thanks to the spread of high-speed internet connections, the web has emerged as a games platform in its own right. Blizzard Entertainment’s “World of Warcraft”, an intricate online fantasy world filled with orcs and dragons, attracts around 9m regular users, each of whom pays a monthly subscription fee of around $10 to play.

As with mobile games, much of the interest in online gaming revolves around attracting a new, more casual kind of player. Again, the potential market is vast. Companies such as PopCap, a Seattle-based games studio, specialise in easy-going games that run in ordinary web browsers. PopCap’s most successful game to date is “Bejeweled”, an abstract puzzle game in which users have to create patterns in a grid of coloured gems. It is easy to pick up but difficult to master, and can be played for a few minutes at a time. In 2010 sales of the full version, which sells for about $20, passed 50m. Sigue leyendo